The sales executive Ginelle was very friendly and knowledgeable, answering all my queries and concerns. We went on a test drive which resulted in me purchasing the vehicle. I have no hesitation in recommending Richmond Suzuki in Portsmouth.

I was an easy customer, walked into the showroom on Sunday and needed a car by Friday! However, Marius was incredibly helpful and arranged a test drive immediately (despite no pre-booking). All paperwork and signatures were completed easily online or in the show room and my car was ready for pick up on that Friday with no issues. Thanks go to Marius for arranging everything efficiently and making it a painless experience.

Bought a Tucson recently from Hyundai Southampton. Within a month somebody damaged the driver door with a key ! I can't thank Richmond Southampton highly enough for their knowledge and support. David & Daniel went out of their and ultimately made good the damage caused Great service and thank you

Just brought Karoq from mark younger very nice man and helpful. Pleased with car thank you David Bayley

Great service from Abigail at Hyundai made the whole buying process very easy

I went to Richmond Motors Portsmouth because I had to exchange my Hyundai 2.i manual for an automatic which I had never driven before. I was apprehensive but salesman Khoy very kindly explained everything to me. I was very impressed by his patience and professionalism and I left having agreed a good deal.

Fabulous to receive great customer service and support from Thomson Barrett The new Hybrid Hyundai Kona is excellent would definitely recommend

Thomson Barrett was friendly, helpful and efficient. Would definitely use Richmond and Thomson again!

Elise worked extremely hard with her team to find us the car we wanted for a great price. Everything was explained thoroughly and the overall service was excellent. We will definitely be back for our next car. Thanks Elise.

I recently purchased an MG ZS EV from MG Richmond Guildford, and overall, my experience has been positive. Here are some key points from my experience: Positives: Customer Service: Henry, the sales executive, was very accommodating. He picked me up from the station, which was a great help. He also ensured that all the payment and paperwork were finalized efficiently. Registration Number: I was very pleased with the registration number they provided, which included my initials. This attention to detail was much appreciated. Communication: Sheila Fernandes, the sales manager, was very reassuring and responsive during a stressful time when I hadn't received replies from Henry, who was on holiday. Her emails were comforting and ensured that everything was ready for the pickup. Price: I am happy with the price I got for the vehicle, and they did their best to match a Carwow offer. Parts Department: I had a positive experience with the parts department. The staff member was very pleasant and even offered a 10% discount on the mats I purchased. His helpful demeanor made the experience even better. Areas for Improvement: Handover Process: The handover process felt rushed, and many items on the vehicle handover form were not covered. I felt pressured to sign the form before actually going over the details. It would have been helpful to have a more thorough and unhurried handover, especially as this is my first time driving a fully electric vehicle. Communication During Holidays: There was some confusion and stress when Henry went on holiday without informing me. It would be beneficial for the dealership to have better communication and cooperation within the team to handle customer queries when a sales executive is away. Overall: Despite the rushed handover and communication hiccups, my overall experience with MG Richmond Guildford has been positive. The team did their best under the circumstances, and I appreciate their efforts. I would recommend them to others looking to purchase an MG vehicle.

Kelly was extremely helpful and very knowledgeable

Had a great experience with MG guilford compared to MG reading. Both Warren and Marius were both very professional and efficient, keeping in good contact with me throughout the process of buying my new car and using my old car as a part exchange. Highly recommend !

Our 4th vehicle from Geoff and the team so he must be doing something right. Highly recommended.

We had been searching for a new car for several months, and had test driven a few. We booked to view a Tucson at Guildford with Nic Martin. Nic was very helpful, friendly and knowledgeable. He listened to our requirements and gave us the confidence to make the right decision. Nic was never pushy, just genuine and professional. We purchased the car we test drove and love it. The whole process from start to finish was easy and we received excellent service throughout.

Maz the salesman has been excellent and very supportive

The after sales care was non existent. Sat nav out of date and was told it was my problem. The warranty is so sketchy about what is covered. Problems which most garages would just say bring it in and we'll have a quick look, is met by we'll book you in a few weeks time. All I hear from other owners is customer care is rubbish.

I visited your sales centre in Guildford today and was greeted by a very friendly and knowledgeable lady, Kelly. She took her time and explained everything clearly as in a way this old timer could understand. When I have everything I need I will be back to buy a car from her.

The staff at Richmond Hyundai Portsmouth was great Harry gave me a great service I'm very delighted and happy to come back again

Thomson was excellent through the entire car buying process, being very patient and lovely to talk with. He made sure some of the cars cosmetic defects were resolved and was an absolute joy to do business with.

Met with Kallum today to discuss new car deals. Unfortunately couldn’t do one today but he certainly tried every which way to make a deal work for us. Very pleasant to deal with and won’t hesitate to ask for him when we go back.