The service we received from Marius Mockus was very helpfull and knowledgeable, this is the second time we have had dealings with Marius and we purchased a car the first time and are very hopeful we can do the same this time.

I am very pleased with my purchase at Bognor Regis Hyundai. Very good customer service and communication. A special thank you to Adam, he was very helpful and professional in answering all my questions and emails promptly. Also, meeting Maz on the handover day was just "icing on the cake" as he was just great at showing me around my new car and finalising my experience at Bognor Regis Hyundai! However, I did not enjoy receiving most of the finance documents via email to read and sign. I would rather have signed in person to clarify all my questions before signing them. Otherwise, I am a very happy customer! Thank you to Adam and Maz.

Great, friendly service.

Couldn’t speak more highly of Alfie Brown at Hyundai Richmond Motor Group Southampton. He was attentive, listened really well, kind and patient and even fitted us in last minute. Great experience.

Very happy with the service

It was so easy and the process was so quick, Richard, Zak , James. All top guys, Thank you very much for everything😀 couldn’t be any happier

Helpful and were very accommdating.

Josh G was really helpful, was respectful and listened to what I wanted. Made what can often be a long drawn out and often pointless experience e.g. trying to sell something way over budget much more acceptable, thank you.

We went to look at used cars and were asked to sit and someone would be with us. After half an hour we were told staff has been ‘called into training’. We asked about a specific car that was on the website but couldn’t see on the forecourt and were told a valet would bring it round. Nearly half a hour later , no sign. Then told valet had said he ‘would try to bring it round’. We gave up and left without seeing a car. Communication poor, left sitting without being updated or offered coffee. It’s like they didn’t want to sell their cars!

Was looking for a reasonable priced and more up to date car. Having not really had the 'showroom' experience before, I visited a few showrooms which became quite the overwhelming experience, but Hyundai offered a far more personable service which was a welcome relief. Without any pressure,they discussed the different 'types' of car, (Electric, plug in, hybrid, mild hybrid etc) without feeling pressured into a sale. For that service, I got a great car (Mild Hybrid Kona) at a price within reasonble budget. My whole experience was dealt with by Nic Martin who was extremely helpful, pleasant to deal with and the whole experience was most favourable. Very highly recommended showroom and staff. Nice coffee too...!

Josh had great customer service. Although I was waiting a whole for finance, Josh was regularly checking in and having a conversation along woth chasing the finance company. I'm very happy with my car and the services I recived.

Great customer service. Perry was very helpful, if there was an issue contacted us straight away. Highly recommend.

Elliott has provided a great experience so far in ordering a new car considering I haven't even visited the dealership yet. Finance options and part exchange options were flexible and he provided the deal I was looking for.

a minute ago New Went for a recall repair after waiting 2 months for the appointment. Waited 2 hours to be then told we don't have the part you need and to come back another time, when I asked why did you not tell me this when I arrived all i got was a stupid dumb look from the guy. Was then told we will phone you when the part is here, 2 months later and not heard a thing from them. Shocking customer service.

We felt very happy with Jag, he was very informative and helpful with a nice manner. I would definitely recommend others to see him.

Steve was excellent. Efficient and never pushy. Very helpful, clear and thorough. Car is great. Low mileage, FSH & spotless. Would recommend.

I initially called to enquire about a car advertised on their website which was still awaiting a full advert (pictures missing) . Del took my call and answered all questions I had regarding the car, explaining it was still being prepared for display and that was why there was no photos. Due to working and living so far away from the dealership, I was unable to have a viewing of the car before purchase. Del took photos as soon as the car arrived on site and sent them over prior to driving down to view. Nothing was too much, the whole transaction was smooth and simple. Would highly recommend Del and Suzuki Totton if you require purchasing a vehicle.

Elliott at the Guildford branch was great help yesterday when ordering our new car. He was very knowledgeable and honest about which trim to pick. Great service.

What a disgusting company Sold a i10 Hyundai broke down twice within four months, when spoke to dealer principal he accused me of making threats to him and told we would have to pay the 2k short fall. Spoke to but once the car was bought ignored, no details of warranty or breakdown service even after 4 emails just ignored Finance is still being taken from old i10 even though car was returned and settled Please avoid

I was extremely disappointed with the low quality of customer service and lack of willingness from Newmans Suzuki garage and showroom to provide repair service for my Suzuki swift. I am rarely driven to provide an online review, but I was so taken back by Newmans hesitation to commit to a repair service despite being Suzuki specialists, and at the same time offering no trade-in value for my car in exchange for another Suzuki from the showroom. Multiple people in our family have Suzukis because of its reputation and reliability. But even if I assume my Swift didnt have a Suzuki parts failure/reliability issue, my experience with Newmans doesn’t leave me with any confidence in Newmans Suzuki, from either a sales or repair/servicing standpoint. I have been put off Suzuki as a brand, not because of the car itself, but because of the service received from Newmans. It did not leave me with any confidence in the brand name. I have provided details below, as I don’t want this to seem like a baseless review. I hope the feedback helps the company improve their service to other customers and potential clients. ———————- - My 2018 Suzuki swift had suspected oil pump and engine issues in May 2024. I visited the Newmans showroom in May to get it inspected and repaired. But the showroom indicated they could not take on liability for assembling and installing a new Suzuki engine. - By august, an independent garage was able to source new Suzuki engine parts directly from the Suzuki factory and provided a quote for engine assembly. I was surprised as the Newmans garage had not even considered or offered this option to us. - We wanted to have a certified Suzuki specialist do the work and source parts directly from their own factory, hence we requested another appointment via Suzukis website in august. We did not get a response until we called the showroom multiple times and got booked in October. - after the diagnostics inspection, the Newmans garage was not able to provide a written estimate for engine assembly and installation. The Service Manager indicated that this kind of repair wasn’t a job that they are comfortable to take on due to complexity. Imagine my disappointment to hear that a Suzuki specialist is not comfortable to assemble a Suzuki engine. - the Newmans Sales desk indicated that there was no trade-in value and could only sell us another car at full value. Yet the same month, a large independent garage offered £2k GBP for my car, which I traded in for a non-Suzuki car. The independent garage was surprised to hear that Newmans was hesitant to take on the repair job due to size / complexity.