Motor Source Group

LN6 7QY, Lincoln, GB
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5.00
Based on 770 Reviews

5

94.55%

4

3.64%

3

0.78%

2

0.39%

1

0.65%
About Motor Source Group

Motor Source Group offers a unique new car programme for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Save up to 30% off your new car!

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Jenefer Cockerill
United Kingdom | 25 September 2020

From the first point of contact the service, help, advice and support could not have been better. Lewis kept us in the picture throughout, and having sourced the car, handed over to Amy to deal with the delivery. Once again, faultless. We have been more than happy to recommend to others. Thrilled with the new car (Citroen C5 Aircross) and especially the price we paid! Thank you Motor Source and especially Lewis and Amy....superstars⭐️⭐️⭐️⭐️⭐️

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HJM
United Kingdom | 03 September 2020

From the outset we found this company helpful and efficient. There was a long wait to get the car, but that was down to the production of it. The part exchange through to the delivery were smooth, and we wouldn't hesitate to recommend and use them again. Happy customers!

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Thomas Hanna
United Kingdom | 26 August 2020

Extremely happy with the product. Customer service prior to ordering was excellent. However, I was left disappointed with my service once the order had been placed. It certainly felt like as soon they had my money things changed. But overall, happy.

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S Kini
United Kingdom | 19 August 2020

Recently approached Motor source group before buying new Mitsubishi Outlander Estate. Paul Harrison, Sales Advisor, was dealing with me. I found Paul very approachable, very prompt with responses for any of queries. He was highly professional and knowledgeable and highly recommend his valuable services.

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Simon Collins
United Kingdom | 15 August 2020

Great value and excellent service. Most impressed.

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Chris
United Kingdom | 07 August 2020

From the moment I first made contact, everyone at Motor Source Group was professional and helpful. The advice given during the process of choosing our car and model was useful and pertinent. Following the placing of an order, the delivery process was efficient and informative. the car arrived at the time expected and all was good.

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Mark Westmorland
United Kingdom | 05 August 2020

Used Motor Source Group for the first time. Amazing customer service from Lewis. Contact via email and phone second to none. Great informative advice and the money I have saved is astonishing. Even went to the local dealer who could not get anywhere near the price. Process was simple and just waiting on delivery now. If the second part of the service is as good as this one, a second review will be forthcoming. Lewis, professional, knowledgable and a credit to the company. Would recommend in an instant.

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Kiron McDuff
United Kingdom | 01 August 2020

The service we received was fantastic and we are very happy with our new car and the great deal we got. Would definitely recommend MSG for anyone who qualifies. Thanks Julian and Jessica for all your help.

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Kesh
United Kingdom | 21 March 2020

I work for the Met Police and came across MSG online and am so glad I did. Their quotes were extremely competitive and communication throughout was excellent. After ordering a Mercedes A180, I was told the dealership had sold the car I’d ordered before they received my order; MSG managed to get me an A200 for the same price and arranged delivery within a month. Stephen and Clare were excellent in arranging my order, patiently talking me through My options and the process; they were never pushy (in fact saving me money with canny advice around millage) and always available and responsive. I rarely leave reviews but I can’t recommend MSG enough. I’ll be going back to them for my next car.

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Mr Woolley
United Kingdom | 16 March 2020

Excellent customer services from start to finish, cannot praise Stuart and Samantha enough for all the help and assistance they provided me. Wholly recommend them to anyone.

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David Williams
United Kingdom | 13 March 2020

Best way of buying a new car that I have experienced. Saved any strong sell from a pushy salesman. Very straightforward from ordering through to collection. Would highly recommend this company.

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Simon Knapper
United Kingdom | 18 February 2020

Very happy with the whole Motor Source experience. They were very helpful and kept us well informed throughout. However, this was undermined right at the end by what appeared to be a breakdown in communication with regard to the delivery of the vehicle and the lack of any formal handover or briefing by the Ford dealer. The subsequent failure of the car's rear door latch was a further inconvenience, which might have been picked up by a formal handover. However, the latch problem was clearly a Ford quality control issue, rather than anything to do with Motor Source.

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Jennifer Burns
United Kingdom | 17 February 2020

I found this website through work, and it was easy to use. When I had decided to follow through, had helpful service and a speedy agreement to place an order. Car was delivered on a time of my pleasing- all in order

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Jim N
United Kingdom | 13 February 2020

Yet again I have received an excellent service from Lewis in purchasing a new car. MSG comfortably beat the local dealer for price so I saved cash on the exact car I was after. I will use MSG....again !!

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Les Harvey
United Kingdom | 12 February 2020

Steve and Claire were very helpful throughout the process and kept me updated of any changes I would recommend Motor Source to my friends and family

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customer
United Kingdom | 27 January 2020

Excellent service who could not have been more helpful. Kept me regularly updated of how my order was proceeding and of delivery dates.Looking forward to doing it all again in 3 years time.

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customer
Turkey | 25 January 2020

Value for money excellent. Sales team were non pushy and prompt to make contact. Delivery coordinator rubbish - I was informed when I ordered the car that I would receive regular updates until the car was delivered. I had no updates from them at all despite the car being delayed several times. The only updates I received were replies to chasers I sent them which was very frustrating

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Kevin Page
United Kingdom | 10 January 2020

Excellent service by Lewis when ordering my second car from Motorsource. Price was very competitive and not matched by local dealers. Following order placed, Sam kept me up to date on delivery times and any other issues I had. A great service.

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Keith Margerison
United Kingdom | 18 December 2019

Overall a good experience. The purchase process was easy and trouble free, handled by Lewis Chapman. There was no pressure selling, he just laid out the facts answering my questions honestly and the discount offered enabled me to buy a new car. The delivery process was not quite as smooth. Unfortunately there was a number of delays, not the fault of Motor Source Group, but it was dealt with smoothly by Jessica and the car was delivered to my home address. All in all an easy experience although I had to do a bit of chasing things.Lewis and Jessica were both pleasant, helpful and professional.

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Mike R
United Kingdom | 04 December 2019

Great to deal with, very helpful and easy to use. Superb range of cars and I’m incredibly happy with my new car. Thank you!

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