Efficient, clear and reasonable

Great cover and excellent staff

Very efficiently covered all aspects that i required for a carefree holiday

Staff were very pleasant and helpful. Manage to get all we needed from them I would certainly recommend them

Far too expensive. I Cancelled after 3 days as allowed by the 14 day Cooling Off period

Friendly efficient professional

Helpful agents.

Easy to renew policy over telephone

Really ease site to use

Straight forward application form

Excellent online service and reasonably cheap compared with other companies

Questions , information clear and concise; attitude, good.

We need travel insurance covering our medical conditions. Free Spirit gave us excellent help. Every insurance cover detail was explained carefully with calm patience.and nothing was too much trouble. We are very pleased with the outcome and would recommend Free Spirit Travel Insurance every time.

Telephone was answered by a real person (not automated voice), they were friendly but very professional and explained the cover of the insurance I was looking for. Looked at different options, nothing was too much trouble and I would highly recommend.

Adding the information that was needed was not difficult. The program was relatively straightforward. The difference between products was easy to understand

Sorted out mine and my wife's annual holiday insurance this is complicated by my medical condition and now my age

Wanted to renew my annual travel insurance before last policy lapsed, didn't realise I would still have to go over medical history again but girl very patient whilst I got relevant information and pleased to know all avenues covered 😀

The call handler was quite abrupt and I felt uncomfortable

Straightforward application.

Efficient and no waiting for ages on phone.The person I spoke to was very knowledgeable.