Appliancentre

219 Regents Park Rd, N3 3LD, London, GB
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4.00
Based on 693 Reviews

5

71.72%

4

4.91%

3

3.17%

2

1.88%

1

18.18%
About Appliancentre

Welcome to the official Trustpilot profile for Appliancentre. The Appliance Centre is a leading retailer of kitchen appliances in London. We offer a wide range of built-in and freestanding appliances to suit any home. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. At The Appliance Centre, we're determined to offer unbeatable prices on all electricals- so make sure you take advantage of our Price Match Promise. We even deliver 6 days a week with 3 hour time slots available, making it easier than ever for customers to get what they need! Whether you are searching for washers or headphones (or anything else!), rest assured that the selection is vast - from 1000's of top products. And if your order needs more attention? Our team will go above and beyond when it comes to delivery, recycling and installation – no matter which room in your home needs its contents updating! Plus don't worry about returns; with 14 day return period offered as standard giving unparalleled peace of mind Appliance Repairs With over 20 local field engineers on call, all highly skilled with regular training in any new products, Appliance Centre is able to carry out repairs on most makes and models of kitchen appliances, including gas and electric cookers, hobs, ovens, dishwashers, washing machines, tumble dryers, washer dryers, fridge freezers, refrigerators and freezers and more. Shop now at appliancentre.com and get yourself an amazing deal today! Special offers Customer Services London Appliances Appliance Repairs Best Buys Daily Deals

Contact Info

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Kiflom T
United Kingdom | 17 January 2022

Good price and good service.

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Matthew Johnson
United Kingdom | 11 January 2022

Professional and helpful technician, on time and got to the problem quickly.

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stephen cragg
United Kingdom | 08 January 2022

Prompt arrival of engineer to fix dishwasher. Very nice chap who left it running, and then departed after payment. But fault number still coming up and I can't get response from engineer or company's phone line to come back and finish repair!

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Brian Plant
United Kingdom | 02 January 2022

Best price & quick free delivery Thanks

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Mihail Paduraru
United Kingdom | 31 December 2021

They are cheep , good quality product and next day delivery! Thank you and very happy to buy from you

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Dina Bennett
United Kingdom | 29 December 2021

Very quick efficient and friendly service by Ali.

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Pamela Thomas
United Kingdom | 25 December 2021

We received excellent service from Ali who was knowledgeable and skilful. He found the source of the problem and corrected it. We are delighted so thank you.

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Ayoola Makanjuola
United Kingdom | 25 December 2021

Faultless service

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Nick R
United Kingdom | 23 December 2021

The guys were great-I’d had been trying to get another company to get engineer to come out to replace the fan heating element on our Smeg oven for 2 weeks- they messed me around waiting for parts and then told me they had no engineers! I called Appliance Repair, they were very responsive, they had someone round the next day who fixed the oven in less than 15 minutes. Great service, very efficient. Thanks

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Mick Bannon
United Kingdom | 22 December 2021

DO NOT BUY FROM THEM !! I can only give 1 star as there is no option for zero. DO NOT BUY FROM THEM. They destroyed the plinth under my units while installing a dishwasher. After agreeing to replace it (£250) they then drew it out for a year and refused to pay. I took them to small claims court and WON. This was in September. The judge told Sam that he had 14 days to pay the damage. He emailed the next day to say he wouldn't pay.... I have now applied to the court for a Warrant of Control. DO NOT BUY FROM THEM !

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LEILA CUMBER
United Kingdom | 21 December 2021

Excellent service all round

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Ben
United Kingdom | 21 December 2021

Really good service and helpful when collecting the item.

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Claudiu Anghel
United Kingdom | 17 December 2021

Excellent service from this company. Ordered one day, delivery the next. I was kept up to date about delivery times and the delivery man was polite and extremely helpful. Great experience! Thank you 🙏

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Safari Sisters
United Kingdom | 17 December 2021

Excellent in every respect. Great and speedy service and very cost effective. Would use again. Very reliable ,knowledgeable and efficient Thoroughly recommended Thank you

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DLana
United Kingdom | 17 December 2021

Really pleased with our new Beko oven quick and friendly delivery and installations and on time for Christmas! Kept informed throughout the order and delivery process. Will use again without doubt.

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Elli Lewis
United Kingdom | 09 December 2021

Absolutely brilliant. Great customer service. Loved being able to track engineer's estimated time of arrival. Our engineer, Ali, did a fantastic job and was friendly and helpful.

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George Jackson
United Kingdom | 06 December 2021

Seeking a dishwasher repair, i called both numbers on the appliancecentre website, and was told they only serve north london right now. The website is very clear its 'citywide' service. I was disappointed that the person i spoke to appeared angry / willing to hang up just because they happen to have no engineers in south london right now. Hopefully not representative of their broader approach to customer service.

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Manny
United Kingdom | 06 December 2021

I have been waiting weeks for a replacement part. The customer service is so rubbish - rude staff who don't answer emails or return calls. I wish I had gone with a different company.

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TJ
United Kingdom | 02 December 2021

Appliacentre provide a really good delivery service. I have used them twice and both times they have been reliable and on time.

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Ms Gurney-Randall
United Kingdom | 27 November 2021

I called this company to arrange a repair man to repair my dishwasher. Man turned up, I told him the Error code was F14, the repair man without even opening the dishwasher says ' Oh you need a new pump'. I challenge him and ask him if he wanted to just hear the noise etc. His answer was both arrogant and patronising - ' I have been mending dishwashers for over 25 years!' He left asking me for £48 which I obviously had to pay. I then had to call Appliancentre 2 times to chase the part, each time I received a curt and rude response saying that they could not locate the price yet. Thank goodness since I then called out a very reputable repair company ( whom I should have contacted in the first place) who actually opened the dishwasher and proceeded to remove an olive stone which had become lodged in the pump. And the machine was working again. I called Applianccentre Customer Services to complain and the person taking the call siad ' he would get his manager to call me. Of course no 'manager' has come back to me. Nor did they respind to my review I left on their site. A terrible experience - unprofessional and tantamount to negligent and dishonest behaviour by the repair man. The least the company could do is refund the £48. JUST RESPONDING TO THE REPLY I RECEIVED And I received a reply within half an hour of posting the above review - the response was not an accurate relection of what actually happened: 1. The repair man hardly diagnosed the problem - he arrogantly guessed and without even opening the dishwasher door! 2. I called and said I would like someone to contact me about my complaint and that I felt I should have my £48 back and if no one bothers to contact me I will write a bad review ! If someone had taken the time to contact me ( as any decent customer services should ) then we could have averted any need for an HONEST review! This is all you needed to do.! I did not say refund me or I will write a bad review! In response to your second reply, I do not appreciate your answer which is clearly trying to discredit me. Do not bother replying again - I would advise anyone reading this, to steer very clear of Appliancentre. Total charlatans.

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