I am impressed it is rare these days that you get good service, I not only was met with great and helpful costumer service when I inquired about the product I purchased but to my surprise it arrived two days later and it came from Sydney to Melbourne. congratulations to the Shades Australia and the freight company Aramex.

Easy to order so now waiting for items to be delivered.

Great service. I received my order across the continent in week. George

I received my purchase order within a few days. The umbrella cover was better than I expected. Excellent experience 👍

Placed an order for the shade cloth. The ordering process was simple. Payment made by credit card. A few days the shade clothe was delivered Another satisfied customer. This was the first order with this company and very happy with the process.

You were excellent and quick delivery will use you again thank you

Excellent product and excellent service

Very nice and elegant umbrella! We all love it. Best outdoor umbrella ever!

Such fast delivery, product was exactly what I needed and could not source from any local physical shop

Great service. Product as advertised and super quick delivery

Great product. I have bought a few cheap umbrellas but now Quality at last. Hard to tell from the photos but the word "Shelta" helped convince me.

Thanks Everyone the umbrella cover apparently arrived at the post office on the 18th July, but their tracking had the item as “in transit” upto and including yesterdays check (25/7/23) with delays expected to week of 1/8/2023…. You guys did well BUT Australia Post you need help

Fast and easy purchase as well as delivery. Thank you.

Highly recommend buying from this company. Customer Service was great and product arrived within 2 days, very happy with my purchase. I will be buying more products in the future. A+

Very highly recommend this company, not only is their product excellent, the people are brilliant to deal with, they have been a wonderful help to us with building a Sanctuary to help the Barmah Brumbies. Can't thank you all enough.

Our order arrived quickly and was exactly as described. Very happy. Will purchase from them again.

Fast delivery, quality product, very well packaged so arrived in perfect condition. Thank you

The umbrella was easy to order and arrived fairly quickly. I love how we can rotate it to the side to block out the winter sun - we can now enjoy our new deck more

Shade Australia were responsive and helpful throughout the decision and purchase process. One minor negative. Only one man was sent to deliver a 60kg long box.

Got everything sorted quickly and actually took on feedback to improve other customers experiences in the future, a feature not often seen in current day companies.