I ordered 2 albums and paid both of them. Nice colorful albums with over 150 Pages of photos. 2 albums of the same project. I got confirmation of ordering both albums. Thereafter also confirmation of paying, processing and sending both orders. However I only received 1. Contacting support via email results in an automatic reply that your support request has been received. From that moment on the communication stops. I've sent 2 reminders requesting the status of my ticket, up till now no response. ============= 2025/02/08 I recently received my second album. I received it in good order. The communication and track and trace information is still not satisfactory. Sent at the same time, but almost a month time difference in delivery.

Er zat een fout in de muurkalender, deze zou om zijn as moeten draaien en dat gaat niet wegens een productiefout. Ik heb hiervoor al meermaals contact proberen op te nemen, support tickets gelogd, maar deze worden gewoon gesloten zonder een antwoord te geven. Heel triestig! Dit zal ook de laatste keer zijn dat ik hier iets bestel.

I still haven’t received my calendars that I ordered for Christmas 2024. I have sent two trouble tickets and called. The time I spoke to a human she said she would send it. It didn’t come so I put in the second ticket and cannot get a response. It has been over three weeks. Horrible service and hard to speak to a human.

My Landscape Posters were printed in Portrait and look like complete trash. My one Portrait Poster was printed correctly but was blown out and blurry.

The blanket was great quality but nothing beat the customer service. Fast reliable and great quality So happy

Overall great experience and product (so far🤞) One thing I didn't like was not being able to view my project between submitting order and receiving it.

Yet another week no refund but plenty of promotional emails. How hard is for a company to reply to this review but not to my complaint. Can't the person reading this review sort my refund out. Doubt it. Wish I could give no stars.

No había tenido problemas en mis pedidos hasta ahora. Pedí un calendario personalizado que me dijeron que salía a reparto el 16 de enero y todavía no ha llegado. Es imposible contactar con ellos. Gracias a esta página encontré un correo electrónico en el que al menos no me denegaban el envío del mail, pero en el que tampoco me contestan. Desde luego no voy a hacer nunca más un pedido aquí y os aconsejo que tampoco nadie lo hagáis si no os queréis llevar un disgusto. Y no fue con Groupon!!!

Love Printerpix!

Great experience had an enjoyable time making my book for my 10 year anniversary.

I have left two reviews already. Both reviews had a person from PrinterPix assure me that I could get in touch for a refund of my order. I contacted them over 10 times within the last 4 months. NOTHING. The images I ordered were printed on paper that bubbled (was not smooth), the edges were ragged and white where the paper had torn, and there was no way to affix the image tiles to the wall (missing adhesive of any kind). I complained to my credit card company, which seemed to prompt an email from PrinterPix, letting me know they would fill my order again, despite the fact that (1) I have clearly asked for a refund which they "promise" they will fulfill if not happy and (2) I already ordered a re-do of the work from a different company (who produced and sent it in perfect order). PrinterPix seems like a scam, and there has been no resolution from their end. I will continue to update over time, but for now I cannot recommend this company's services.

They give you a prompt timeline of when you will receive your items. Unfortunately I have not received my items still. I wish they could speed up or not give us a timeline they can’t follow, bc I would have outsourced my photos from somewhere else because I need them now. Hopefully the quality is worth it or me waiting this long will be for nothing

I ordered Metalic Print on Jan 20th, 2025 supposed to be printed in 4 days and ship today is Feb 4th, 2025 there is no information about my order called a few times the phone number on the website was picked by the customer service rep just gave a robotic reply without any commitment or firm information I don't recommend this site for any order your photo it looks more like a fake website

I had ordered a Christmas present that needed to be opened when family were all present during the holidays. We have a group that gets together and I was responsible for providing the gift. I was guaranteed delivery well before the holiday and even requested expedited processing for an additional fee. My order was not even processed until after the holiday and mailed much later. I disputed the charge with the credit card company and even though they delivered the item a month late, I was still charged. I ended up using Walmart to recreate the day before Christmas and had same day pick up for much better quality and size. DO NOT RECOMMEND and very disappointed. Customer service just kept telling me that my order was being processed and sorry...not acceptable

Me cobraron las fotos y me mandaron un mensaje diciendo que no se había podido realizar el pedido. Múltiples emails mandando fotos de que me han cobrado y el mensaje recibido y ninguna contestación. SON UN TIMO!!!!

Still no contact despite being told on this site that someone would be in touch.

he hecho el pago de un calendario me lo han pasado por la targeta pero no esta registrado el pedido y en vuestra pagina me da error y no hay telefonos ni emails de contacto

I am extremely disappointed with this company. I ordered six slate images, and while they all arrived in good condition, two of them were missing the stands needed to display them. I reached out before Christmas and was assured that replacements would be sent immediately. They never arrived. I initially blamed holiday delays and waited two weeks before contacting them again. Once more, I was told the replacements were on their way, but they never came. Over a month later, I called to report that I still hadn’t received the missing stands. They claimed to send out another replacement and even emailed a photo as proof, but nothing ever showed up. The stands are essential for displaying the images properly, and without them, the pictures are just lying flat. I feel completely let down and deceived by this company. It’s clear they are either unable or unwilling to resolve issues promptly. I will not be purchasing from this company again and strongly advise others to steer clear. If you encounter a problem, don’t expect it to be resolved. Avoid at all costs.

My order went to the wrong address and I haven’t heard anything back from the company.

Vedo che non sono l'unica truffata Dal 18 dicembre 2024 che aspetto i miei 5 calendari N ordine 13770809 Ho scritto 1000 volte senza risposta Gentilmente aiutatemi a capire cosa è successo ?????