LOVE the photo blanket for my grand daughter!

Hice un pedido. Me lo han cobrado 3 veces!! En la web me daba error y lo volvi a probar, para mi sorpresa cuando entro en el banco veo que me lo habian cobrado 3 veces! el numero de pedido es el 12440495, espero que me devolvais mi dinero!!

nemmeno la mia recensione negativa del 3 febbraio, (e la promessa di un ennesimo contatto per risolvere il problema) e' servita a nulla. Nessuno dei miei due ordini e' stato consegnato. Il servizio contattato continua a promettere risposte e soluzioni, ma nulla avviene. Nel frattempo ho sospeso il pagamento, nella speranza che qualcosa succeda. ma nente. Vergogna!

I was a like upset that my order showed shipping to be $14.99, which was already pretty high in my opinion, so I went ahead and bought a Groupon for my order but as soon as I entered my Groupon redemption code in at checkout the shipping immediately jumped to $34.99! Which is outrageous to me and I don’t think that was very fair. I definitely would not have bought the Groupon and ordered from this site had I known shipping would be so much.

Easy of ordering. Have received quality prints from them in the past

I ordered a 20 page photo book. There were several white pages with no pictures in it. I purchased for my sister and was very disappointed that several pictures were missing from the book

I didn’t know what to expect, but I can say my expectations were exceeded !!! Very pleased. The pictures were very clear and the blanket itself is very good quality. I will be ordering another one real soon!

Quality of the metal prints was poor and when I opened a support ticket in early January, I still haven’t heard back from anyone, except for the auto-reply that they had opened a support ticket. Today is Feb 13, 2025 and I still haven’t received a reply back I also decided to take a look on Facebook to see if PrinterPix support was represented. What I did find were entire groups focused on the poor customer experience and lack of support for PrinterPix. Update as of 02/15/25: I received a reply from customer service: “ Regarding your recent order, we've reviewed the situation and can confirm that the product you received is indeed the same design you ordered. Since this is a personalized item featuring your pictures, a refund is not possible, as the product has been custom-made to your specifications.” ——> Following this logic since they are in the business of printing photos on all sorts of materials, then everything they do is “personalized” which makes their advertised guarantee not much of a guarantee. “ 100% Satisfaction Guarantee We know how much your photos mean to you. That's why we promise to stand behind the quality of our products. If for any reason you aren’t fully satisfied with your order, we’ll give you your money back – no questions asked.”

My edits and the background I chose weren’t put on the blanket

Es una vergüenza. Llevo desde el 29 de enero esperando y no me dan solución. No sé dónde está mi paquete y no va a llegar para regalo. Lamentable no lo recomiendo

Ordered a valentine gift for my wife and got sent to the wrong address after only taking 3 days to make and get shipped out and asked for a replacement last week to get it on time and still nothing. Waste of money for sure.

Placed an order for Xmas, and paid rush to make sure I would get it on time. Arrived 2 weeks later, I tried to contact them numerous times, no answers apart from automatic replies. Even raised this through paypal and they rejected my claim. Do not recommend at all.

I ordered on 28 Nov 24, waited 10 days, nothing, chased up and Hannah Mae said it would be sent on 2 Jan 25. 20 Jan, still no delivery and chased up by email. Chased on 22 Jan 25 as had no reply, no reply even when emailing the business. Glad I paid on a Credit card.

J' ai passée commande de 3 albums avec un code promo le 17 janvier depuis pas de nouvelle. J' ai bien reçu la confirmation de ma commande mais depuis malgré des relances par mail pas de réponse ou réponse automatique et maintenant boîte pleine refus des messages. Ils ne prennent vraiment pas en considération les clients.

Previously reviewed at Christmas when we received a damaged order late. Like many , had a response on here to say contact resolutions at Printerpix. Can confirm again - no reply! Obviously just trying to look like they are doing the right thing. Absolute jokers. Avoid!

Came out perfect- and so quickly to arrive! My cousin loved it 🥰

Photo book software is janky. You must start and finish in one visit. There is no saving and finish later. Tried that several times. It just doesn’t save. Start over each time. Very frustrating when you put in a lot of work and then it’s wasted effort.

Great job!! The quality of the book is outstanding, the pictures are clear. Love the book and I will again be placing another order in the near future.

the product I received was far better than I had expected. As a matter of fact, I ordered 3 more pictures. My one concern was how long it took but given the holidays I understand. Keep up the good work and I will share with others about your company

I hadn't heard of printerpix until I clicked on a sale price through a Google search I made. Glad I did! From start to finish, the entire process was simple and quick. The website was easy to navigate, and I received my order within a week. If you're not familiar with ordering custom calendars, that's pretty darn fast! I am satisfied with everything, for the most part. However, I feel there could be improvement in the available options for framing, borders, cutouts, etc. They aren't bad, just a little boring. Also, it was a bit tricky trying to track my order. I was redirected a couple different times, but thankfully it was fast enough that I didn't have time to get too worried.