Goods delivered as described. Speedy delivery

Excellent svce sorted out replacement product at higher spec for same price when original was out of stock and ensured delivery was in time for Xmas.well done

You had a late delivery from KEF and Julie did magic in getting it to me the next day within an hour time slot. The LS50 Wireless sound awe inspiring and am renewing my acquaintance with many forgotten tracks Thank you very much

Ordered a Yamaha A-S301Amplifier, these are going out of production, god only knows why, not many left in the UK now it seems, delivery became 7 days rather than the expected 2-3 days, needs to improve order updates, other than that all is well. Will order from Superfi again :-)

Ordering, paying and receiving my order were all quick and painless. delivery incredible.

Excellent next day delivery at the busiest time of the year.

Your software don’t seem to let of check out using amazon which save me postage hope this can be sort not impress in the way this was dealt with or not should I say

Great prompt service just before Christmas. NOT impressed with Parcel Force though

Great service

Bought an open-box radio at a decent price and paid for guaranteed next day delivery. Did not arrive, so I left it an extra day as it was the run-up to Christmas. Still did not arrive, so phoned up to be told it was 'out of stock' and a new was was being ordered - but would be full-price (ie 3 times the cost). I pointed out that an open-box item by definition cannot be out of stock and no-one had contacted me about this. Fobbed off with offers of more expensive goods. The open-box radio is still being advertised on the website - goodness knows how many they have 'sold'. Shocking!

From ordering to delivery, the service was excellent and quick. I was hesitant at first as I did not know or use the company before, but boy was I surprised, positively. I did not only get the item much cheaper, but also the NEXT day which was ideal.

This TV cost me £569 with free delivery, cheapest I could find by far. Delivery took longer than suggested due to not being in stock, but communication regarding progress of my order and delivery tracking was the best of any retail company I have ever dealt with. Thanks Julie at Returns. Will use again for sure Cheers Superfi!!!!!

The equipment I required was not immediately available but I was kept well informed of progress and was pleased with the service provided

Parcel arrived early on arranged day. Goods were as ordered and everything went smoothly.

Got sonos one speakers for an excellent price. Good comms. Woukd use again

Excellent service throughout.

Good prices, prompt delivery everything as described.

Competitive pricing and rapid fulfilment of order.

Yesterday I ordered a stylus from the website. It said they had 5 in stock so I paid for the guaranteed next day delivery. When I got my order confirmation it stated that the item was on a 3-5 day lead time. I called the customer service number on the website and the guy told me that he couldn't even see my order on the system, he didn't actually work in the web sales team- I had been put through to a random store. He said he would look into it and call me back-to-back he didn't! I then emailed them to try and get confirmation as to whether my item was arriving next day or not. I eventually got an email back telling me that they were waiting for stock and that it would be 3-5 days "as per the order". This reply was an hour after I'd had an email telling my the item had been dispatched to me! I replied and explained that when I placed the order they told me it was in stock and that it wasn't until after they had taken my money that it changed to a 3-5 day lead time, and I also explained that I had already had a dispatch notification from them. This morning he replied and told me that the items had arrived with them 'late last night' and that it why they managed to dispatch it. Why even make something like that up? Just say sorry for your rubbish computer system!! Anyway, something is arriving today! Let's hope it's my item! Don't think I'll be using superfi again in a hurry though!

Product sold but not available as advertised. However sales support was informative until goods arrived