I waited 2months before I reported the product Not being sent to me, beforeI contacted my credit card company. You then had to refund me and was followed with the arrival of the ordered product. I had already sent you 3 emails which you responded to 1 but still didn't send my order. The company reviews are very low so you still haven't improved your service. Not everyone is savvy enough to report you so you must be taking many peoples money without sending their order. I know this is the case as I've followed recent disappointed customers. I do not recommend this company.

I paid for 3 day delivery and it took 5 weeks. I emailed several times for a refund and I have still not had an answer or received the item. Worst online chemist I have ever used.

It was very late, I ordered a couple of months before it arrived if not longer and I had to remind them they had taken the money for a few months and delivered nothing. They did send apologies. Really the problem I had was no longer a problem so pointless when it arrived.

I don't know how to evaluate this company!!?? I bought a box of cream on May 2, and the company pledged to deliver the medicine within 3-5 working days. I sent to the company many emails and did not receive any response (except for one email that I received on May 13th saying that the medicine would arrive next week. I replied to them that I no longer needed it and requested that the amount to be refunded to my account). In the end, the medicine arrived on June 17th, Well after 6 weeks, I no longer needed this medicine at all because I bought the same cream at a cheaper price from another company. I hope you can send me the method to return the cream to the seller because I informed my bank of what happened and the bank refurned the amount I paid. I will never buy from this company and I do not recommend your services to other customers.

Not delivered for ages then received after the problem was resolved. A request for a refund had been ignored. Never again

Delivery of 2-3 days took almost a month and had to msg you before any action was taken.

Waited over 6 weeks for my tablets to arrive. Not very pleased with service. Thought I had been scammed at one point as communication went dead⁰

Communication is absolutely shocking! They don’t reply to emails, they don’t deliver on time, tried requesting a refund because they hadn’t even shipped my order after 2 weeks! Would never use again

Where is my order???? Ordered in May….took my money in May….unable to contact by phone….allowed me one email unable to send anymore….no responses… an email sent to say order despatched with a tracking number….no joy with tracking…A TOTAL SHAM….A company with no morals or conscience….

It took a month to dispatch my order and customer services completely unresponsive.

Almost 3 month wait . Disgusting

Awful - just avoid. Ordered 3 months ago and only arrived. Asked for a refund before it arrived and was ignored. As above, product arrived but since got one elsewhere.

Not happy with this company at all. Very poor customer service and delivery took over 2 months. Customer service is non existent, sent multiple emails to chase order with no response received. Would not purchase from them again.

Poor communication, delayed delivery, won't be AYP Healthcare again

Waited over a month for the cream . Took two weeks tot them to tell me it was out of stock

I was informed that my order would be delayed by 2 weeks. I needed the items quickly so I cancelled and got them elsewhere. AYP said they would refund my money. 3 months later and I'm still chasing them for my money. Shocking company and customer service. I will never use them again.

Order was placed 6th April and not received until 24th June. We had to chase the order several times. When the items arrived they have a best before date of February 2025 which isn’t helpful as we need the items for seasonal allergies which occur in the months of March and April. Hence we no longer need the items this year and will be out of date by the time we need them next year.

It took 2 1/2 months to deliver my order. That was after I cancelled the order and asked for a refund. Trying to phone was impossible as your customer service number wouldn’t accept my calls and several emails were ignored.

Your company is a disgrace. I’ve waited two months for my order and only have it now because my bank intervened. You won’t get my custom again

Worst company I’ve ever dealt with item took nearly 3 months to be delivered had to get bank involved!!!!