Amazing happy

Excellent service. Prompt, courteous and good value. Very happy. Thanks!

Excellent job! We have recently purchased a sky glass 55” tv that we wanted to be mounted on the wall in our living room, we also needed the system to be connected upstairs in the bedroom and outside in our Hobbit house, we also requested that the old sky dish be removed from outside. Andy arrived to do the job, from start to finish he was absolutely brilliant, he was quick knowledgable efficient professional and tidy nothing was too much trouble, I couldn’t recommend him enough. First class job we are delighted thank you so much Andy, the telly looks amazing. Marie and Nick Hembrow Tintinhull.

Noel the engineer was fantastic - excellent workmanship, was very helpful, extremely polite, prompt and tidy with his work. I would recommend him for any aerial or satellite work 100%

The call centre was very friendly and they had an engineer out to my property within 24 hours. The engineer, Scott K, did an excellent job and was a pleasure to deal with. Many thanks Aerialforce.

Excellent service!Called on Saturday morning & booked for a call out on the following Tuesday.Andy arrived promptly after a text saying he was 20 minutes away. Job done in around 30/45 minutes & all left very neat & tidy.Very reasonable cost, considering how quickly the work was done from the initial phone call to completion.Would highly recommend,thanks again Andy!

The speed of response from Aerial Force was very impressive. Called in the morning and my engineer arrived by 14.00 the same day. Scott arrived on time and phoned in advance of his arrival. He was friendly and professional and quickly quoted me for the job , before completing the task to a very high level. He offered a fantastically efficient and friendly service. I would highly recommend both Scott and Aerial Force. Outstanding !

Please read before booking with this company. I was promised, on two seperate dates, that an engineer would attend. Two no-shows. No explanation. They had the audacity to think I would reschedule for a third time. Their business model is based on potential customers being mugs and accepting whatever date they can fit you in. Don’t be a mug, go with a company that’s professional and can attend on the day they say. It’s not a hard task to schedule and attend an appointment. If they can’t do a simple task as that. I dread to think what the workmanship is like?

Toni arrived promptly and quickly established what was required. He was both extremely professional and treated my home with respect. The quote was what we expected and the work was completed to a very high standard. I'm really impressed with the speed and quality of the installation and can't thank you enough. Many thanks Mark & Deborah Chadwick

I strongly advise against using this company due to a disappointing and awful customer experience. I feel cheated and taken advantage of. I wish I read the google reviews before hand. It seems the company’s business plan is to quote a low price and then make up items to add on to the invoice on the day. During the booking process, I received reassurances that my requests would be accommodated without issue. However, when the engineer arrived, nearly every item became problematic. The only positive aspect of the experience was the engineer’s punctuality. Unfortunately, his explanations were vague and seemed designed to confuse rather than clarify the scope of work. He also appeared impatient, pressuring us for immediate payment before we had a chance to fully review the invoice. This approach left my mother visibly upset, especially when he became visibly irritated after we requested time for us to discuss the charges and contact the office. The cost of £69 plus VAT was what the office told me this visit would be cost for me advising the freeview needs to be connected and aerial to be reconfigured. We had purchased 7 brand new coaxial cables for each TV. He engineer said he replaced 5 out of the 7 because they were either too short or didn’t work. We were unable to test as the freeview wasn’t working, but I highly doubt they were all faulty. I asked him to leave behind the ‘old’ cables which the engineer stated were ‘left scattered around the house’ but we can only find 2! The engineer also said the cable in the booster box in the loft was plugged into the radio connector and not the TV connector but handover of our first fix from when we had new electrics in the house shows that that is false. Ultimately, we were charged almost double the initial quote, which felt unfair and misleading. When I raised concerns, the engineer’s response was dismissive, with remarks such as, “it’s only an extra £54; I don’t see what the problem is.” His demeanor was unprofessional, and he disregarded my mother’s questions, which made us feel so uncomfortable - sad to see elements of bias in the 21st century. This experience has left a lasting negative impression and I would suggest for all to steer clear.

Searching for an aerial engineer, book Aerial Force, I was given an appointment that was fitting in with my daily commitments, A very Pleasant fellow arrived and introduced himself as Scott, and immediately weighed up what needed doing, he discussed with me the prices and I was happy to go ahead. Scott (the engineer) was very professional, he was equipped with all the right tools required for the job, . He advised me of the best place to drill with minimum disruption and best of all no mess. I was impressed that he put shoe protectors on, taking into account my newly laid carpets. Brilliant ,Job well done and i would highly recommend.

Didn’t turn up for 3 scheduled appointments over the period of 1 week, gave them benefit of doubt first 2 times as they said they got held up at previous appointments. Gave them a 3rd chance as they apologised and said that I’d be the first stop Monday morning between 8-9am. Got a call at 8:50 am Monday saying would have to reschedule as ‘something came up’. Save your energy and book a company more professional and value their customers time. Extremely unprofessional,

Great service. Mitchell the engineer was through and explained all the work required . Great communication from him ! 5* very friendly and helpful.

Didn’t turn up, no communication. Terrible.

avoid this company we were told engineer would be arriving between 9am and 6pm on a saturday what a waste of time they never turned up !!!!!

Fast and efficient appointment Engineer couldn’t have been more helpful Everything explained in understandable terms. Solved our problem , nothing was too much trouble Cheerful and polite Thank you Mr Picken

I wanted to move my tv to a different location, on doing so i managed to pull the aerial cable out of the wall. As i live on my own i couldnt bear the thought of not having my tv. I came across Arialforce and rang to book for sonebody to come out. I thought that first i was going to be let down for next day call out, but later in the afternoon i got a call to say that an engineer called Richard was on his way. He was friendly, and would not leave till everything was up and running. He repaired my satalite cables, and how he did it i will never know reconected my aerial through to the outside which he said was badly maintained. I will not hestitate to use them again, but i would like Richard. Price was also what they quoted.

Noal the engineer came to put my TV on the all, he was on time and very professional. He even shortened my aerial cable as it was extremely long. Would definitely use these guy again.

Shocking!!! DO NOT USE!! Booked in to be first job of the day between 8-9am no sign on engineer so I call to get an update. Then told they will be there at 11am. How can you get that delayed for first appointment of the day! Rescheduled for Thursday to have an afternoon slot. Call for an update- can’t give me a rough time- all the man time me was I’m the next call. Rang three times and was given the same answer across 3hs. I cannot recommend this company. Unreliable is an understatement.

Have been waiting 2 days for arialforce to put a tv on the wall, they have rang about the same time each day to give some excuse that they have tried to contact me but they are unable to attend today. Had not tried to contact me. Have now been promised between 8am- 10am tomorrow, I won’t hold my breath Unreliable, untrustworthy company