
MR NIGEL
United Kingdom | 30 November 2024Rang the firm to see if they could come and give us a signal on a new television. John Robinson came very quickly and found that the high extension being built next door had blocked the signal. John knew what to do and recommended a new quality loft aerial using a different T.V. signal and transmitter. All now works perfectly.

Adam
United Kingdom | 29 November 2024Brilliant service from start to finish. Easy to book and turned up on time as stated, polite and professional engineer Andy done a great job. Thank you 👍🏻

Nicky
United Kingdom | 29 November 2024RIP of cowboys steer clear

Scott
United Kingdom | 28 November 2024Harry came today to mount a TV on the wall and remove an unused aerial outside. He did a great job, I’m really pleased with the work. He talked me through everything that the work entailed, gave a very competitive quote and I was happy to go ahead with the work. He took care in the home to make sure everything was clean and tidy after the work, wore covers on his boots to keep my floors clean. Harry had a lovely warm approach and was also happy to make a fuss of our excitable sausage dog to calm him down and ensure he gets peace when working. Thanks again! Would highly recommend.

customer
United Kingdom | 28 November 2024No call as promised between 9-6pm. Took the day off work for this. Called up at 5pm and asked for an update and cut off twice with no callback. Poor customer service. Definitely will not be calling again and surprised on lack of service and commitment to customers.

Christopher Jones
United Kingdom | 28 November 2024Wow excellent quick service, thanks P Lappin.

MR THOMAS
United Kingdom | 27 November 2024The company telephoned 20 minutes before arrival as promised. The engineer was polite and efficient, and solved the problem quickly.

J McD
United Kingdom | 27 November 2024Very unreliable. Booked for Saturday - called received to reschedule, re-booked for Monday- called received by 4pm to reschedule, re- booked for Tuesday- called received to reschedule. Absolute joke.

Andrew Bowen
Vietnam | 27 November 2024During high winds our Starlink satellite dish was blown off its mounting. Aerialforce were quick to respond (phoned me on a Sunday). Harley the engineer who attended was polite, clear as to his recommendation and did a professional job, despite it getting dark

Adam Leonard
United Kingdom | 27 November 2024After booking an appointment, I was surprised the office couldn’t give me a minimum of a morning or afternoon appointment, and I was told they would be out at some point during the day. At 3.30pm I rang and confirmed that I was in their list and was told that someone would be out. At 4.40pm I was emailed to say the engineer was held up and wouldn’t be coming! Shockingly incompetent service!! If I could leave a zero star I would!!! No regard for people having to take time off work!!!

Peter Campbell
United Kingdom | 27 November 2024Our sky box collapsed and given the other 3 tvs in the house were connected, we needed help urgently to install new box and connect mini boxes. Other companies talked of days and weeks. Aerial provided the wonderful Harley 2 hours after the new box arrived. The women we talked to were so helpful and Harley was so nice, knowledgeable and efficient. A superb service.

Mel Sveikutis
United Kingdom | 26 November 2024I waited 7 hours for the tv engineer,only to be told at 4pm that they wouldn't be coming due to storm Bert and all the call outs thst they had,I should have been priority as I had booked the previous week,I had made a 2 hour round trip to the premises,I will not be booking them again,I wish I had taken more notice of the reviews.

Disgusted
United Kingdom | 25 November 2024Rubbish company. Booked an engineer with a person on 3 occasions. Four hour window. On each occasion automated message to say engineer held up and unable to fulfil his obligation. We waited in on both occasions and cancelled two other appointments. Will never use again

customer
United Kingdom | 25 November 2024This is an excellent service - engineer Bernie replaced our very old aerial, very courteous, efficient and knowledgeable. Customer service excellent. Highly recommend.

Tony R
United Kingdom | 25 November 2024Scott was really helpful in getting our TV on the wall. Gave some good advice. Arrived on time and did a professional job. Would certainly recommend.

Suzanna
United Kingdom | 25 November 2024Very friendly, professional, excellent job

Pauline Salisbury
United Kingdom | 25 November 2024Mitchell came to us very quickly. He resolved our issues…..he was very personable & helpful.

Paul Emerton
United Kingdom | 25 November 2024Prompt response in arranging an appointment. The aerial installer, Richard S, knew his subject, solved problems and enabled a working aerial. Knowledgeable, personable, very nice. I would be very happy to use his and the company's services again.

CL
United Kingdom | 23 November 2024I very rarely write reviews but this firm are awful. I’ve just had the third appointment cancelled as the engineer is running behind on another job. That’s three separate days over the last week or so. Rude, misleading and clearly overcommit to jobs. I wouldn’t waste your time

Julien Rey
United States | 22 November 2024Good job by Sam, would recommend