We used Coach Hire as a vital part of our wedding, where we had to transport guests between the reception and the church. From the beginning they were understanding of any concerns we had, especially around the possibility of delays, and helped do what they could to make us comfortable. They allowed us to make a change a few months before with no hassle. The coach arrived on time for the both the departure and the return, and from what I heard, it all went fine. I was worried about the transport and how it would go, but my worries were unfounded. The whole day was perfect.

coach and driver were amazing , thankyou for a great trip

Excellent service - The thrid time we have used Coachhire.com for a corporate event and been incredibly satisfied each time.

Coach arrived on time. Driver introduced himself then put wheelchairs and wheeled walkers in to luggage area. He drove us a very interesting route, taking in a memorial to aircraft and airfields used in The New Forest. It happened to be the hottest day this year so the air conditioning was extremely welcome ( and necessary for comfort.) We would certainly recommend this method of coach hire in fact several members asked the driver for a contact card.

I called from the USA and James was very nice and helpful ! He got everything taking care of. I wish there were more people like James at customer service locations !! Thank you James !!!

James was a great help!! I would recommend this company to others for swift, professional and friendly service from quotations, advice and through to bookings. Always contactable, fast response on both email and telephone and a friendly manner. Thanks James :)

Very happy with the service I have received on all the coach bookings I have made on behalf of clients. Quick responses with reasonable prices. Mainly deal with Shaun Duffy who is always very helpful and efficient :) Sarah Capita Travel and Events

First class help from sean. Polite and quick! Delighted

Lee Hunt provided me with fantastic service at short notice. The drivers and coaches were on time, knew where they were going and provided a seamless solution to getting our large team from London and Oxford to the Madejski Stadium and back in the afternoon. Lee went out of his way to see that all ran smoothly - great service all round, thank you Lee!

The process online is simple enough to follow, with clear instructions on pickup/drop-off locations, number of passengers, vehicle options etc. I did encounter some difficulties - having paid for the trip immediately on booking, I kept receiving 'unpaid booking' emails and no confirmation of booking, which raised alarm bells. I emailed the operations team, who initially took a while to respond. I was contacted my sales manager Gareth, who to be fair was a big help through the process, who said the team would confirm my booking in the next day. However again it would be a few days after this (and only 3 days before the event itself) that my booking was resolved and confirmed, despite booking online 2 weeks previously. I am sure on the day of the event itself I will encounter no difficulties or issues, however the booking experience itself felt a little drawn out and unnecessarily difficult despite the ease of doing so online.

I would 100 percent recommend everyone to book with coachhire. Always friendly, helpful and they really do go the extra mile. I have been using the company for around a year now for numerous journeys and I have never had a problem! Special thanks to Shaun Duffy who is a credit to the company.

Great service from Veron, always helpful and professional. Competitive Prices. Would use again, and would recommend.

Joanna was great, very friendly and very understanding of the fact that I had not completely decided on where i would be travelling to at the time I originally inquired. Once I had finally decided, she made the booking process so easy and nothing was a problem, especially when I asked for a day or two to gather the deposit money from the rest of my group. She's an absolute asset to the team!

Very good service 590666

Excellent customer service from Caroline, friendly & welcoming

Excellent service very accommodating!

We have used Coach Direct Ltd a few times now. I would definitely recommend this company. Very reliable and friendly service.

I requested a quote and had a response within one working day which was excellent as it meant plans could be set in motion as soon as possible. I was able to discuss the situation with the Transport Management Consultant as it was for a long distance travel to a wedding and needed transport to and from over a weekend. I was able to relay any questions and requirements via telephone and email and received quick and helpful answers. The deposit system was beneficial to secure the minibus as well as easy to pay the balance through the 'Pay Now' option. It was a nice touch to hear from the driver as well, definitely made us feel welcomed to using the service. I would definitely recommend Coach Hire to friends, family and colleagues.

Making a booking with CoachHire.com was easy and the service received was great.

Coachhire.com were very accommodating, we changed our plans a number of times and each time someone was immediately trying to work out the logistics (even when we changed the plan the night before!!). The whole team were incredibly helpful and had a genuine interest in making our day run as smoothly as possible. Would definitely use again. Thanks