Eco Energy

20, G4 0LF, Glasgow, GB
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4.50
Based on 226 Reviews

5

76.99%

4

12.39%

3

2.21%

2

0.00%

1

8.41%
About Eco Energy

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Márk Darabos
United Kingdom | 17 January 2024

Energy, and I must say, their team demonstrated exceptional professionalism and efficiency in installing solar panels for my home. The entire process was smooth, from the initial consultation to the final installation. Not only did Eco Energy meet their deadlines, but the quality of their work exceeded my expectations. I appreciate their commitment to sustainability, and I would highly recommend Eco Energy for anyone considering a solar solution.

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Alan McArthur
United Arab Emirates | 16 January 2024

Great job by the installation team. Panel fitters arrived on the day as did electrician. Everything went smoothly and mobile app was explained. Would recommend company to anyone who is considering fitting solar panels.

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Stuart Jeabus
United Kingdom | 09 January 2024

PV system installed by these guys. Wiring was a mess ( although they did eventually fix this ) The cut through a cable supplying sockets in the living room and could not diagnose the problem ( had to get another electrician in to fix ) Piggy backed the system onto the electric oven fuse on the fuse box. Installed the system on a fuse box that was non compliant and mentioned nothing to me about this, just installed the system anyway ( i would have paid them for the new consumer unit if they had advised ) I installed a fogstar battery to the system and as it turns out the inverter was faulty ( was unable to charge battery ) These guys refused to assist as they said I installed a non compliant batter to the system ( the battery is fully compliant and compatible as I checked with the manufacturer of the inverter ) Ended up having to go direct to the manufacturer about the inverter who agreed it was a fault and they sent out another one. Truly a disgusting company to deal with.

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Kevin Mcguckien
United Kingdom | 09 January 2024

Everything about the installation, panels and how it would work with our electricity provider was explained from the start. From the initial quote through to how and when the job would be done. The installation was exceptionally efficient and the electrician went the extra mile to make sure it's almost invisible inside the house. Very pleased.

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Celeste
United Kingdom | 09 January 2024

Very happy with our solar panel installation from Eco Energy. Carl met with us for consultation, and he was friendly, highly professional and very knowledgeable about the product and installation. The office was very quick in arranging our installation and answering our queries. The installation team was efficient and although there were some connection issues with the monitoring system, the electricians stayed and troubleshot until all issues were resolved. I would recommend Eco Energy to anyone looking to add solar panels to their home. Update 29/05/2024: Solar panels are working fine, but the app is a bit unreliable as it loses connection periodically. However, we can see the panels and inverter are working through our smart meter. I only just received confirmation from our DNO today through my own chasing up with the MCS and the DNO. I contacted the DNO in March, who said they had not received my installation notice from Eco Energy (this was written in an email from SP Energy). I sent the DNO a copy of the MCS certificate myself and followed up with SP Energy today. My export MPAN was created end of April, and SP Energy emailed it to me today. I don't really know where Eco Energy was in all of this, but it was quite the unexpected hassle. Also, I was offered (via email) a £25 Amazon voucher for writing this review back in January, and I haven't received it despite notifying Eco Energy at least twice. I would've gladly written a positive review about your products and services without the incentive, however, thanks to this bait-and-switch for a review and the above issue with receiving the export MPAN, I am changing my review from 5 stars to 3.

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Chris
United Kingdom | 09 January 2024

A trustworthy company. They were recommended to me by a family member who had used them for a solar installation and have used them twice. A slight glitch early on when the available area of my roof was assessed at 8 panels - the installation team could only fit on 6. The work was carried out in an afternoon and made no mess. The engineers set up the 'Shinephone' app on an Android phone and registered my account. I was patiently shown how to set the charging times for the battery. I am very pleased with the system they installed. My electricity bill in June 23 was £3! Some months later, I had the same engineers return to install a second battery - I now have around 13 kWh of storage, which is more than sufficient for the whole day (a semi, Scotland, midwinter). On 'Octopus Go' the daily cost for all electricity I use is around £1 even if there is no sun. It costs about another £1 to charge a hybrid car overnight. Some afterthoughts: Make sure you have a good WiFi connection to the inverter/battery. You can use a plug-in extender. (If you don't have a good connection you will get breaks in the graphs on the app, and won't be able to set charging times.) The Shinephone app seems to allow up to six battery charging sessions overnight. If you were braver than me and had the time to set up these sessions each evening, you could use the 'Intelligent Octopus' tariff where the price changes every half hour - sometimes going negative.) You can safely trust this company.

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Robert
United Kingdom | 08 January 2024

Quick and professional installation. Questions we had were answered promptly by company on telephone.

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Steve
United Kingdom | 08 January 2024

Good tidy job , all waste removed from my house . Electrical team really good and competent , explained the app etc . All works completed as agreed and on time . Only downfall was the roofing team worked from a ladder on my two storey house and went over the ridge to complete the panels on the opposite side . No use of scaffold

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Hazel Johnston
United Kingdom | 08 January 2024

Everyone was extremely helpful quick installation and good clean tidy workers

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John Leggat
United Kingdom | 08 January 2024

Very good clear advice given from the outset. Panels and other equipment arrived on time and we're fitted over two days. The installation staff were well informed and carried out the work with a minimum of fuss or intrusion. System has worked as promised so far. Would definitely use eco energy again and would not hesitate recommending to friends .

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Brian M
United Kingdom | 08 January 2024

All staff very helpful. System explained. Working well, even though it is winter in Dundee! Looking forward to the better weather so that I can save even more.

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Ian Riddell
United Kingdom | 18 December 2023

Quick and easy installation, both the roofing team and Electriciams talked over the job with me before the started and explained everything as they went. The job was left tidy and clean and full explaination was given as to how the system and App worked given before the left. Highly recommend

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John Robertson
United Kingdom | 17 December 2023

From our initial meeting with the surveyor we were impressed by his knowledge and expertise and useful advice about energy suppliers. The installation although spreading over a few days due to weather constraints was handled efficiently by the team who were very good at communicating their times of arrival. The paperwork was issued promptly following installation with any queries being dealt with in a timeous manner. All in all a very satisfactory experience.

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kevin
United Kingdom | 14 December 2023

had our solar panels fitted 3 month ago and it was the way things should be easy and done no hassle from start to finish all finished when they said it would be

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Alan Flett
United Kingdom | 14 December 2023

Had a 5kwh battery fitted for my solar panels. On the day the guys arrived bang on time and introduced themselves. They got to work and were very professional and polite. Asking if they could use the facilities even though I had said to them that they could use them. When they were done they cleaned up and explained every thing to me making sure I fully understood the operation of the new system. I would highly recommend Eco Energy.

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Sarah
United Kingdom | 14 December 2023

Really good communication, regularly checked in with ourselves to check things on track and no issues. Quick to reply if any questions in interim. Very helpful when the changes to grant/loans came in, but we were able to proceed. On the day, very efficient installation and no issues afterwards.

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Darren Kinghorn
United Kingdom | 13 December 2023

Great from the first contact, the gentleman that came round to quote for the solar was open and honest then the install was smooth and hassle free, sparky and roofers both did a great job. Smooth process start to finish

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HEATHER
United Kingdom | 13 December 2023

Easy to contact company who did their best to keep us informed every step of the way. Good clean installation and Sales Rep always available for advice.

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Keith huey
United Kingdom | 13 December 2023

The team that fitted the panels were excellent neat tidy efficient. Wouldn't have known they been , extremely well mannered as well. Really pleased. Any questions I've raised have been handled really well by the office staff, recommend to anyone

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john melville
United Kingdom | 08 December 2023

From the team fitting the solar panels to the electrician wiring everything up inside went like a dream from start to finish well done eco energy

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