Nicole Howard did a fantastic job for me. She was knowledgeable, polite, efficient and above all stopped me doing something stupid, without making me feel like an idiot. If the rest of the bank live up to the standard Nicole has set, I will be a very happy customer and really look forward to working more with Allica.

Once I realised I couldn’t do much on my phone App everything was easy !

The onboarding was quick and efficient. Our account was up and running very quickly. The benefits (interest at 4.88% and cashback) are making a positive impact to our balance. The bank are helpful and easy to deal with. A refreshing approach.

We have just taken out a business mortgage with Allica, the customer service was fantastic from start to end. We look at other lenders but the personal touch from Allica made it an easy decision to go with them, Emily our relationship manager was always on call to answer any questions we had by email or by phone which you do not usually get with the high street banks. Emily made the process go with such ease and was very supportive. We honestly could not fault Allica and are so pleased we made the decision to go with them.

I was in the process of moving my company bank accounts to Allica - Tim made this process easy and simple - it’s great having an actual relationship manager that is more than a token gesture which has been my expert with the high street banks

Quick response to my access problem query and follow up email to ensure I had access. Great customer service ,thanks.

I can highly recommend Emily Hopkins, she recently processed an application on my behalf with speed and professionalism , she really knows her brief, kept me updated throughout and was a pleasure to deal with.

Ive been trying to open an account with Allica for over a week now - no reply from a return email to the customer onboarding dept. Also phoned in and was told the relevant member of staff would call me back - here I am 3 days later and still no response. They must be doing very well to not need new customers.

Very straightforward to set up a current account. With cash back on purchases and great rates on savings, this is a great bank to be with.

its corrupt bank, they held my money for 4 months and keep saying technical glitch as i am unable to access my account. Guys give yourself favour dont use this bank you will regret ,I took them to financial ombudsman and they are helping me to get my money back. Anytime soon they will not let you access your bank account and then will say that there is technical glitch(I promise)

Very smooth processing with all dealings and our Central Relationship Manager Emma Vanson has been very helpful

very good and quick

Sent an email received a phone call the next day fabulous service

Excellent service so far. It was easy to switch from my previous business bankers and a good interest rate, coupled with instant access is a winning combination for me.

The account was open very quickly and Steve Sisson was on hand to answer any questions efficiently and clearly.

A Fresh, pro-active and supportive banking partner in an otherwise very stale industry! I came to Allica from many years at Natwest, needing a more modern and fast moving banking/finance partner. I could not have expected to find a bank that actually does everything they promise to do! We have banked with Allica nearly a year, zero issues so far. My account Manager, a polite friendly chap called Spencer Illidge, is always on the end of his mobile for support and extremely fast paced at replying to any requests. Did i mention 1.5% cashback on card spending? Enough said.

Very easy to open an account and super easy to operate. Putting amounts to deposit is instant and sending money back to 'working capital' is just as easy. Highly recommended.

Good interest rates, Customer services works well

Emma is my account manager at Allica, we have 3 business accounts with them, they are practical and decent. Their app and site is brilliant and they offer flexibility other banks dont, Allica is not a faceless bank like others, you get a contact you can go to for any issues and it makes a difference. I highly recommend them to anyone looking for a business banking provider.

Opening accounts with Allica has been an absolute pleasure. Our relationship manager Matt made sure we were kept in the loop throughout the process, which was nowhere near as complicated as I’d feared, and even took the time to meet with me to find out more about our businesses and their needs. Unlike the high street banks, you get an actual (and very knowledgeable) human at the end of the phone if you have any queries. The website and app have been easy to navigate and are very intuitive. Plus we’re already earning a decent rate of interest on excess funds in our accounts, which is something the high street banks still deem an unnecessary feature to offer customers. All in all a 5* experience.