Amanda was very friendly and helpful in helping me order my new glasses. She made it seem seamless.

Called and asked about order details and shipping details. They handled my request perfectly. Will recommend to others.

I noticed my auto-fill managed to combine my billing with my shipping address AND that my order shipped shortly after I'd ordered it, which I thought was great. A call to Customer Service was necessary. The wait time was less than 1 minute and Francis took my call and made sure that the problem was remedied within another 3 minutes. He was very friendly and professional, explaining that my order will most likely be returned to them because of the error, which is understandable, but I was completely satisfied with how this was handled and ended my interaction with Francis in a cheerful mood due to his manner and professionalism.

Chris did a great job. So helpful!

Tommy T ws the most patient rep i have ever delt with. I am so thankful for his help and I hope everything goes as planned.

I called customer service for an issue with my receipt for my contacts. James very quickly and courteously was able to remedy the situation. Great job and happy customer. Thank you

Chad, the representative at opti-contact took care of my issue and went a step further and expedited my contact order so I would receive them as soon as possible. Thanks for the fabulous customer service support!!

Wow...this is the best experience I've had with a company in a long time. Tony B. helped me with a question about my return and within a 10 minute call I had a label for the return and the correct lenses were ordered. You cannot beat that service!

This site had one of the lowest prices online for my contacts. They shipped quickly, my prescription was correct, and customer service even helped me solve an error that was completely my fault. I can't recommend them enough!

Son muy amables voy a esperar mis lentes a ver como termina todo muchas gracias

I have ordered for my daughter on september 5th and it said i would recive them in 3 to5 business days. On september 11th i received an email saying i would receive them in 3 to 7 business days. Still have not received. And i called this morning and had to leave a voicemail for call back...no customer service available. What if i jacked them around on payment?? Im giving them till 10 cst before i take further action

I've accidentally ordered wrong contact lenses (from negative to positive lenses). I called in and Francis took care of the error free of charge. Francis is extremely helpful and I can't believe I had a blond moment when placing my order. Thank you so much for fixing my error.

They always have good prices and fast shipping. Good customer service

Chris helped me place an order for a 3 month supply of contacts. He was patient, courteous and informative about available discounts. I wish all representatives I deal with at different companies were as professional as Chris. He is a great asset to OptiContacts and I hope I get to deal with him in the future!

Clark helped me with an error made with an auto shipment for order 18426729. Clark was very calm and collected in assuring me that all would be handled and I look forward to using OptiContacts for all my future contact purchases. They have a great customer service department.

Francis! What a gem. Went above and beyond to help keep my business with the company.

My package was stolen and James was so helpful in sending new contacts at no charge. They arrived within 2 days right at my doorstep. Thank you for being so understanding and helpful!

#18424329 My experience this morning with Francis in customer service was quick and easy which I greatly appreciated!

This company is great! They are easy to order from and the turn around time is quick. Robert in custom service was such a great help very professional and efficient.

I accidentally used the incorrect delivery address. I called to explain and very quickly a replacement order was started at no charge. The service was exceptional.