Helpful, Knowledgeable, and fast service.

Frances was fast, helpful, and quickly understood the issue whereby I made a mistake in a large order. He had it corrected immediately and made it seamless for me. Great customer service.

Very helpful customer service helped fulfill my order.

Great customer service, they assisted me in a timely manner and to full satisfaction. I usually use another source, but this provider has gained my on going service.

never got my products even though site says they delivered. So they re-send them - but did not expedite, so i must wait another week or more, hoping they arrive.

Robert listened to everything I said. I did not need to repeat myself, he got it all right. He told me the next steps, and when I could expect a response. USPS made the same mistake twice, and Robert corrected it. Every time I called, whomever answered the phone was customer service gold. Will use again as they are so easy to work with.

Shipping was fast got my order in 2 days!!!! So easy to make your order just upload your prescription and done I love it!!!!!

Justin was Absolutely Excellent all the way around! WOW what great Customer Service! Sensational Experience from beginning to End. What a breath of fresh air dealing with Justin! Can’t wait to order my contacts again in a year from Justin at Opti Contacts! Thank you very much

Hello Everyone, My order #18545963. I am Nelson Cruz. Your #1 Satisfied Customer and would like to recognize Emma for her fabulous and exceptional customer service and attentiveness. Thank you very much. XOXO

I had an issue that was immediately resolved and handled so well, I was impressed with how they handled it, and it made me feel important as a customer!

Great customer service. Prompt and efficient. Good communication and responsive to customer needs.

I had an unconventional request for insurance purposes, and James at the customer service was very helpful and speedy with providing a solution.

Great customer service! I will definitely order from them again.

Firstly, What a great deal! I ordered a years worth of contacts for a fraction of the price that ******** Eye Care could get them for. Secondly, I accidentally ordered the wrong prescription. I reached out to OptiContacts and asked if there was anything we could do, and their first reply was the shipping label to exchange my mistake. I responded and asked a few questions - their customer service team responded immediately with a warm and human tone. In a world of bots and automated customer service, it was a real pleasure getting to work with this company. I know where I'm ordering my contacts from here on out!

Diane was great to work with! She was attentive to what i was asking and made the whole exchange process a breeze! Thank you for your time

My prescription changed and OptiContacts allowed for an easy no cost exchange of unopened boxes of lenses I had. Stress free and simple. One phone call. Thank you.

Excellent customer service. Very helpful and polite

The ordering process was easy and shipping was fast. I did run into a problem (totally my fault!). I put in my prescription incorrectly (+ instead of -), but when I called to see what I needed to do to get the right lens, Justin handled everything swiftly. I was expecting to pay something to get a new set, but no, a new order was placed and expedited FOR FREE! I literally almost cried!!

I just had the most efficient exchange with customer service. Friendly, pragmatic and completely resolved.

"I recently ordered contacts from Opticontacts.com, but when they arrived, I couldn’t see clearly with them. After contacting customer service, a representative named Francis assisted me. He was incredibly helpful and patient as he worked through the issue. When a second order arrived with the same problem, Francis was there again, offering the same high level of support and understanding. After carefully going over the details, he identified that the issue was actually due to an error in my prescription, not the company. Francis made sure everything was resolved, and he arranged for the correct lenses to be sent promptly. His commitment to helping me find a solution and ensuring I was satisfied showed impeccable service! Highly recommend Opticontacts.com, and a big thanks to Francis for his excellent customer care."