Emma was extremely helpful in placing my contacts order. She gave me a terrific price.

Always the best price for my contacts!

I called rather than using the on line ordering. Francis was my customer rep. I personally don't wear contact but have ordered for my husband a few months ago. Today I wanted to order a years worth for my grandson for his Christmas present. Francis made the ordering very easy and in a few minutes we were finished and he provided me with a great price. Thank you Francis!

Francis was great. Fast. Efficient. Friendly and knowledgeable

The glasses I ordered didn’t sit properly on my face and I needed to change the frames for a better fit. When I called customer service, James was extremely helpful (ref#18642405) in fixing the problem. I found him to be very knowledgeable and patient in assessing what size and shape would be best. Choosing frames online can be tricky and I appreciate how much easier and more efficient James made the whole process.

Great customer service! I was able to get assistance with placing my order without any difficulty which is very rare.

Top notch customer service!

I just got off the phone with your representative James and I was very impressed in how he resolved my situation. He was able to give me a lower price (instead of a price match from another company) and also offer me free shipping!!! He was pleasant, and eager to assist and he exceeded my expectations with my issue. Thank you James and Opticontacts!

What can I say. He was courteous, respectful and extremely helpful. Took care of my issue in minutes. Thank you.

Emma was fantastic ! Answered all my questions and was courteous & caring throughout are interaction.

Contacts are expensive no matter where you shop now so at least this can be a little break here and there. The 5 stars though is for the excellent customer service. It's so few and far between you interact with customer service and don't leave even more frustrated. Service with Opticontacts is efficien, kind and relieving. And that is priceless.

Very helpful, prompt and professional service for an inquiry I had about my contacts delivery.

Always a quick & easy transition when dealing with opti contacts, a wide variety of products to choose from, as well as great deals. I especially want to shout them out for assisting me with some incorrect prescription, I provided to them. They reached out and worked with me to make sure I got my contacts, I was very pleased with overall service!

The process was quick and very reasonably priced. The customer service agent was very helpful.

France’s was professional, polite and offered a great solution to my issue. Thank you.

The representative (Gabriela) who helped me understood my situation quickly and helped me resolve it. My package was stolen and she helped me place a replacement order and refunded my order that was stolen as well (excluding shipping). Good prices and excellent customer service! Would recommend getting contacts here!

I had to call to insure that my order had the proper prescription. I spoke to Diana and She was the exemplar of professionalism and helpfulness. She listened well, and had a pleasant, professional phone demeanor that made the call a successful breeze.

I have ordered the same contacts from OptiContacts for the last two years. Here's the all in price history for an annual supply of daily 1 lenses: 2022=$555.01, 2023=$593.78 (a 6.5% increase), 2024=$775.96 (a 31% increase, includes black Friday pricing and a $20 gift voucher). This type of increase is uncalled for. I shopped around and found the same contacts at a competitor for a total of $640. Am not likely to check OptiContacts in the future after this experience.

I shopped around for contact lenses and OptiContacts was by far the least expensive company to get my contacts from. The chat option works wonders and the staff super friendly. Tommy the customer service helped me to get an additional discount for another set of contacts I needed. I didn't have to ask him and to me that's going above and beyond. Thank you OptiContacts and Tommy!

Francis was very helpful