The Luxury Closet

Novotel Dubai AI Barsha, API Trio Tower 901, -, Dubai
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4.00
Based on 851 Reviews

5

70.62%

4

5.88%

3

3.06%

2

2.35%

1

18.10%
About The Luxury Closet

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Sharon
United Kingdom | 28 August 2020

Luxury goods received as described, prompt delivery very professional service

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Catherine
United Arab Emirates | 28 August 2020

Quality customer service!

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hanadi
Saudi Arabia | 28 August 2020

excellent , perfect, gorgeous thank you alot, kind regards, hanadi

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Philicia
United States | 28 August 2020

I really love the luxury closet 100%authentic free and fast shipping no tax and affordable prices

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Melissa
United States | 28 August 2020

Excellent selection of luxury items, most of which are in immaculate condition. Exceptional customer care that provides prompt, thorough attention. I highly recommend this company.

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Florina Tarciuc
Romania | 26 August 2020

My first experience with this site was not the best, but i think Ms Zeinab gave her best to please me. Now i have received my second order and i have to say congrats! Very fast delivery, the dress looks like new( like the description) and yes, i will do it again, soon. Florina (Romania)

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Charles Anderson
United States | 26 August 2020

I haven’t brought anything from this company but reading the reviews I notice that they don’t respond to the bad reviews which speaks volumes to me so I think I will not take my chances dealing with this company

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Vida Amanda
United Arab Emirates | 25 August 2020

EPITOME OF MEDIOCRE. They will lie if it suits them. They claimed to not have received 2 emails from us even if the evidence shows otherwise which is a conundrum because prior to the complaint email, they received emails just fine. That's an outright indicator of their values (OR LACK THEREOF). Their store policies do not make sense for consumers, it is only for their own interests. Not their sellers, not their buyers. They also masquerade as legit global business but in reality, they are very regional and do not have global standards. Aside from reading the fine print before working with these guys, because they will hide behind this when defending their absolutely lousy and self serving values, on top of lying and manipulating facts, definitely check their competition first. There are so many alternatives out there whether you are in Dubai and especially if you are shopping from the UK, US, and major cities. Their standards are not global, you will be sorely disappointed with service and quality. Company values are definitely mediocre, self serving mentality. Their fine print says it all but more than that, their thieving, lying choices to deal with a customer complaint speak volumes about how they really are. THEY DESERVE TO BE REPORTED TO CUSTOMS, BETTER BUSINESS BUREAU AND OTHER GOVT ENTITIES WHO DEAL OUTSIDE THE UAE SO THEY CAN STOP TAKING ADVANTAGE AND LEAVING PEOPLE WITH NO CHOICE BUT TO PAY THE COSTS OF DEALING WITH THEM.

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Edelweiss
Austria | 25 August 2020

I am so delighted! My first order was a great pleasure! The item is gorgeous, SUPERB! I love it! The customer service was EXCELLENT! Dispatch and delivery were as fast as the speed of the light! (ordered yesterday, dressed today) Thank You so much! I will definitely come back!

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Angel
United Kingdom | 25 August 2020

I was probably just unlucky with my purchase. I Ordered Christian Louboutin shoes and the description of the shoe wasn’t what was delivered to me. I do not recommend this for people living in the UK as you have to pay additional duty to have it delivered £60+. Returns have to also be made within two days and the return process seems to be a hassle and is not free.

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Dana
Kuwait | 23 August 2020

Zeinab has taken her time to thoroughly explain and closely follow up with my order. I appreciate that one person has been dedicated enough to send me emails updating me without me asking :)

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