Fantastic assistant - Samantha knew all about all the beds and advised us really well about buying beds. Left well pleased with our buys.

Great experience in the bed department. Samantha was a mine of information and helped us buy two beds - on leaving we felt we had been given excellent advice and could not be happier with our choices.

Laura our sales person was very pleasant and helpful. Good people skills, knew the product and pricing strategy very well. We enjoyed our time with her. Thank you.

I am writing this on behalf of my Auntie, following her recent purchasing experience at Russell Dean, 'Troy Ragona of Russell Dean Furnishers of Mytholmroyd, West Yorkshire is a very helpful and knowledgeable sales person who has advised me in great detail over my recent purchases. Thank you very much.'

Success with Russell Dean! Finally, after more than year of trying to buy a new suite for our lounge with a number of national brands, we returned to Russell Dean at Mytholmroyd, Calderdale whilst on a trip from Sussex. We had visited over several years and always been impressed by the size and layout of the premises, the range and quality of goods available and the quiet courtesy of the staff. We always had it in mind to return. Finally, we did it and have not been disappointed! We took our time, coming back to the store daily over a long weekend and were never pressured or hassled to make a decision. Our sales adviser was Samantha King, who we cannot praise too highly. She had all the information at her fingertips, made it easy to understand the issues and was able to provide us with the most favourable price for the two settees and armchair we were looking for. What was outstanding? The manner and availability of ALL the staff - and the fact that when they said they would do something such as return a phone call, they did it. We do keep an eye on this company (my dad was at school with Russell!) and are delighted that, despite monumental flooding in the area and all the economic challenges companies have faced over recent years, they are going strong and look like continuing to do so. Highly recommended !

An excellent customer service and Troy was very helpful to arrange access check for bed and sofa. Highly recommend company. Many thanks.

Quality products at prices to suit all.The sales staff same level,not pushy giving you time to browse on your own but easily available to answer any questions.Eventually dealt with Troy who was very helpful with good sound advice.Deal struck and full information about care of product manufacture and delivery explained very clearly to us by Troy.Definatly recommendations.

Thanks to Laura at Russell Dean on our recent visit, was very helpful contacting the manufacturer to place our order for a new cabinet and matching mirror. Laura explained the delivery procedures as well as giving great after sales advice. Laura was very friendly and helpful with a great knowledge of the product and supplier. Thanks again 😊

Brilliant as always. Any questions are not a problem. Mark is happy to answer any questions you may have no matter what they are. Great company and will go above and beyond for fabulous customer service. My go to for any furniture requirements. Worth the extra money as they know anything about every brand. Highly recommended.

great showroom, staff very helpfull. ordered dinning chairs, very pleased with delivery. helen was very helpfull and kept in touch through out.

Troy was a great help and made the process of choosing what we wanted effortless. Awesome service, highly recommended. Jonathan

9 oct 24 Laura was very helpful in helping us to get the best mattress ,she was very friendly and cheerful made us feel comfortable,we will be definitely be returning to the Halifax store,Suzanne.

Samantha was so efficient and helpful in the process of deciding on and buying our Nordic sofa, especially as it’s modular and lots of different options to consider. There are even more options in store (we went to Mytholmroyd) than there are online. The process was so easy which has made me likely to go back to Russell Dean for other furniture. I didn’t realise they did carpet and rugs as well. Thanks! Can’t wait for our sofa to arrive, I feel confident that it’s good quality with the guarantees offered.

Laura was very helpful when we were choosing a sofa She was very knowledgeable about the different leathers and how to look after them never felt any pressure to make a purchase Laura is a wonderful member of staff

Laura was very helpful explained everything so we could understand

First time to the store very impressed with the layout Helen was very helpful in choosing a dining table that we went for and showed us the matching furniture which we also bought.Couldnt fault any thing on our visit

We had exceptional customer service from Samantha on our two recent visits to look at bedroom furniture. She was incredibly patient with us as we talked through all the options and was great in helping us find the best deal. She was a pleasure to do business with and we're really looking to delivery of our new bedroom ... many thanks Samantha!

Samantha and Mark were both great. Two sofas bought.

Great service thank you to Helen who made the purchase of our furniture easy and stress free. We appreciated your knowledge and did not feel pressured at all. Also impressed with the range and choice of furniture

The sales assistant Laura was very knowledgeable and helpful. She didn’t make us feel rushed at all. We would definitely recommend the service here!