Very professional, not pushy, fantastic friendly service. Sales Assistant Syka was excellent. Very friendly and extremely thorough. Don’t usually buy ‘add-ons’ but was convinced of the benefits of insurance in this instance.

Great service!! Mark H, was very professional, no hard sell. Very friendly answered all our questions. This is our second suite purchased from them. Thanks again Mark.

Went today to Russell Deans with the intention to purchase a Tempur mattress and pillows. We were attended to by Samantha who was very helpful and not too pushy, left us alone when we needed time to try out the product and discuss it. Very knowledgeable and professional. plus we didn't spend too long on paperwork which was a plus. Thank you and looking forward to getting our new mattress soon.

I had browsed the website before visiting the store but ended up choosing a completely different sofa. I was surprised as to how many different fabrics and colours there are to choose from and had not picked this up on the website. We found the perfect colour for my room with lovely contrasting scatter cushions. The staff were very welcoming, especially Samantha who was very helpful, offering just the right amount of assistance without being pushy to make a sale. Samantha talked us through the options for the sofa, how to take care of it and talked us through the purchasing and delivery process. It was a very pleasant experience and I am very excited to receive my new sofa and hoping the delivery will be just as positive. Thank you.

I visited Russell Dean today for the first time. The car park is underneath the store with a large lift leading directly from the car park to the store - great on a cold wet day like today. The store is larger than I expected with a good selection of furniture and is well laid out. Samantha King greeted me and was friendly and very knowledgeable. Samantha helped me with my choice of divan bed and a second mattress and the experience felt effortless and enjoyable. I was pleased to learn that my bed is made in Burnley and my second mattress is made in Leeds. I was pleasantly surprised at the warm and welcoming atmosphere. Thank you.

Acknowledged immediately by Syka. Very knowledgeable and friendly. Excellent service. Fully explained how to look after our table. She is a credit to the company.

We visited your store yesterday and ordered two sofas and a chair, we were attended to by Mirian who was very helpful. she was knowledgeable with a really nice manner.Also we were very impressed with the showroom Colin and Julie

We recently redecorated our house and Russell Dean had a great selection of sofas for us to choose from. Laura helped us to choose the perfect sofa (shape and style) for our living room, and she made the whole experience of ordering a new sofa a pleasure.

Fantastic customer service from both Lesley Hiley and Samantha King on my purchase of the decorative wall letters. Many thanks to you both

We visited the store on spec looking for a sofa bed and dining table. We were served by Miriam who was friendly, welcoming and extremely knowledgeable about all products in the store. She was patient and skilled with interior design and colour suggestions. We loved the extensive range and choice in the store and would definitely return for further items in the future.

Excellent service from meet and greet to finalizing all our requirements. We found our sales consultant, Miriam, very knowledgeable, very helpful and gave us a great deal. We could ask for no more.

Just visited Russell Dean Furniture for our second purchase this year an Ercol wardrobe. We received excellent help and assistance from Syka, she was very helpful once again.Thank you. Mr & Mrs Dean, Meltham.

Excellent service. Very professional. Thank you Syka for all your assistance.

Syka at Russell Dean helped us with the purchase of two rugs. Service was excellent. Professional and polite. To be fair everyone at Russell Dean is good whenever we go there either to browse or buy.

My girlfriend and I bought a new dining room table. Syka was excellent from start to finish and went above and beyond, ensuring we got the best deal! Thank you for all your help, would definitely recommend to friends and family. James and Lizzie.

We have just purchased a new matress & leather suite from Russell Dean. Samantha attended to us with the matress & Syka with the suite. They were both most friendly, helpful & knowledgeable, & we certainly received the five star treatment from both of them. We shall certainly be telling all our friends about this store.

Bought another Sofa from this great local company. Syka was excellent, very relaxing and quick process. Explained everything very clearly and couldn’t be more helpful.

Had a great experience at Russel Dean this afternoon. Bought a lovely sofa and chair for our conservatory. Syka was excellent very patient and gave us plenty of advice. Very knowledgable about the products. Not too pushy and gave us time on our own to browse and discuss our options. Will be recommending to family and friends. 😊

Beautiful modern showroom. Lots of choice. The salesperson (Syka) was excellent. Gave us lots of time to browse at our leisure but was attentive to our needs. Would definitely recommend a visit.

Laura gave us excellent service when we came to buy a Hypnos bed on New Year’s Eve 2019, very friendly, helpful and well informed. Also a great deal, very competitively priced.