Great staff and service - friendly, knowledgeable, polite. Nothing too much trouble. Very well looked after by James

Excellant service from sales staff efficient hand over and follow up contact Comfortable environment to view and discuss options. Professional service throughout purchase process.

Although I ordered the car a year ago I was kept informed on how things were proceeding by Matthew Naylor in a friendly & polite manner

Every thing was handled professionally and was kept up to date throughout by the John Grose representative Glad to recommend

Easy experience changing car. James though an Ipswich fan, was brilliant. No complaints at all, Sue ANGELL, NCFC fan

Fantastic customer service. Could not ask for better. Dealt with Al, fantastic advisor, real asset to the company

I have used KIA at Lowestoft for the last fifteen years. The staff are always friendly, helpful and professional.

After owning a rival companies car for 3 years I decided to return to john grose and was welcomed by a very helpful young man who answered all my questions and treated me with curtesy and respect. I will definitely recommend friends to ask for luca if they go into the showroom

Only there to have the computer system upgraded, all went very smoothly. Courtesy car available when I arrived, car ready for my collection on time once work finished

Just bought a new (used) Kia from John Grose. We had been in contact with Gary over the previous week to understand about the condition of the car. He sent several videos showing both the exterior and interior of the vehicle. He pointed out a couple of scratches that he said would be resolved. Once they had been he sent follow on videos to show they had been rectified. Even after this we ask for another video and he was happy to oblige. We had a 4 hour drive to get to Lowestoft so we didn't want to waste our time. When we arrived everything was as described with a warm welcome from Gary. There was no hard upsell on products just a friendly interaction. I would certainly use them again. Really enjoying the car.

Excellent service from start to finish. Stuart was very professional, friendly and nothing was too much trouble. He answered all our questions and made us feel at ease. Every effort was made to make our car buying experience great. We cannot recommend the Woodbridge branch highly enough. We have been using their services for many years and will continue to do so. Great work!

Five stars go to Lowestoft John Grose! Just brought new (used) car. Lukan made this process straight forward, so friendly and went over above our expectations can’t rate him enough! Thank you Lukan for your patience and knowledge will definitely be back to see you when time to trade in again! Kym and Dean

Best service anywhere. Wouldn’t go anywhere else for a car.

Exellent servixe

The whole experience was first class, nothing was too much trouble and Dominic was truly awesome, he was well informed, professional, polite, courteous and respectful, we love our car purchased there and can highly recommend this company. We will be telling everyone of our great experience.

Our sales person, Luca Blackburn, did an excellent job of introducing us to our new Peugeot 308 and managing the procurement process. We are delighted with the car and the service we received at John Grose, Ipswich.

Staff helped me to choose a vehicle fit for my needs. Also have great experience with assistance on finance applications. Overall I am very happy with the approach I have experienced.

I couldn’t have asked for better service. I had such a good experience with Alex Read at John Grose Lowestoft I couldn’t ask for more. I would recommend them to friends and family. Thank you Alex for the helpful and friendly service and after care.

Always been a good service, never feel rushed always answers the questions. Good all round

I always receive very helpful service they are very good explaining all the phases to ordering my car and keeping me updated highly recommend this company