Purchased our new car from John Gross Ford Ipswich, excellent service!, couldn't fault it at all. Very professional. We had John Gaylard help us, answered all of our questions, no pushy sales, just an honest sale. Very happy with our new car... Thank you!

Good friendly service. Love the car.

Had an excellent experience at John grose ,,,

First class courteous service. Purchased brand new C3 Aircross Shine +. Excellent car and excellent customer service.

Excellent service and communication

Alex was really helpful and knowledgeable about the car. A smooth trouble free purchase.

I had to wait 11 months for my new car. Not an unusual story in today’s world. Aaron kept in touch with me at regular periods over this time, even if it was to just reassure me that I hadn’t been forgotten. When the car did arrive, everything happened very quickly and smoothly. The on-line process was easy, no hassle, managed it all on my phone. When the delivery crew brought the car to me, I found them to be very experienced, polite and professional and helped for a very smooth transition. I would definitely recommend John Grose, not just to friends and family, but to anybody considering them for a new car. Thank you to everybody at John Grose for a fantastic experience!

I recently collected my 2nd new van from Evan at John Grose . I found that Evan and all of the staff were relaxed yet professional in the service they provided. I will definitely return and would certainly recommend John Grose to anyone looking to buy a new or used vehicle.

Brought a second hand car and the salesman (Luke) was excellent nothing was too much hassle and any questions I had were answered instantly. Was a lovely way to purchase my new car.

Purchase of new car went extremely smoothly and was well looked after by Ellie, great customer service 😊

We are very pleased with our car and our mobility gentleman was so very kind and very helpful

Excellent attention as always from Ben and James from ordering and through Fords COVID related delays to collection. My 4th car through them and no hesitation to recommend

Excellent throughout the whole trade-in and new purchase process.

Brilliant service from John Grose at Woodbridge. Friendly, very understanding and helpful. I needed a new tyre after suffering a non repairable puncture. They obtained and fitted a new tyre the very next day, and my car was returned sparkling clean with it's new tyre. Outstanding service! Thank you.

Great service from John Grose Woodbridge. Kept in touch with us regularly and made the purchase of the car an easy process.

Good service

We have been using John Grosse for many years now at Lowerstoft and they always provide a top rate service. All the staff are friendly, knowledgeable and put in the extra effort to make the process of changing cars less stressful. THANK YOU.

After ordering a new Kuga at one of the worst possible times, it is now here and we love it. Stuart kept us informed all the way, even when there was nothing to say, we knew we weren’t forgotten. I can’t fault the service we received from him. He was there to answer our questions, whenever we had them. Thank you so much, we will be back when we need our next car.

I dealt with Gary from John Grose Kia Lowestoft who couldn't have been more friendly or helpful when I bought my Kia Rio. I'm young and not overly familiar with purchasing cars and he was so helpful in explaining everything thoroughly. During and after my initial phone call he was always on the end of the phone to answer any questions and immediately sent a video tour of the car so I could see it in more detail. He made the process so easy and exciting. I was travelling quite a long way to purchase the car and Gary went to great lengths to make sure everything was ready for me and my long journey home. I really couldn't recommend Gary enough. Really excellent experience from start to finish.

I bought a Ford Focus after seeing online, spoke to Jack several times on the phone and he couldn’t of been more helpful or polite! He dealt with all my queries quickly and efficiently! Hoping to keep this car for a few years but would definitely be returning ! Thanks Jack