Alex at john gross could not have been better perfect in every way would highly recommend him

Great customer service, friendly and knowledgeably staff. Always a good experience when ever I visit.

From start of the process to getting our brand new car loca looked after us He kept us up to date every month until the final day our car was ready thank you so much peugeot .

ADAM HILLS WAS EXCELLENT FROM START TO FINISH. VERY EASY TO COMPLETE, SMOOTH OPERATION AND PICKED UP FROM THE STATION. 10 MINUTES TO COMPLETE IN STORE AND OFF IN MY NEW FORD KUGA GRAPHITE TECH. THANK YOU. DAVID.

Thanks to the Woodbridge branch of John Grose who helped me with my purchase of my car. The branch has a great personal atmosphere. Finally, thanks to Jack for his patience.

What can I say but 10/10 Matthew was a lovely young man not only polite and welcoming but very knowledgeable about the car we were buying. Kept us updated along the way and gave a perfect handover. Thanks again Matthew Gill & Chris Martin

Thank you for the superb customer service I’ve just received when I purchased another vehicle from John Grose Woodbridge. Stuart Morgan went out of his way to help me and i can’t thank him enough for making returning one vehicle and collecting another seamless. He’s a credit to your company - thank you.

I was treated as though I was the only person that mattered, just as it should be but I give you top marks because I could not have been treated better.

It was great to be welcomed and looked after so well by Ben. His easy, knowledgeable style made purchasing a new vehicle a joy. He covered all details required and made sure we were happy with our new car.

Excellent service from start to finish.Also contact with the salesman to check that your happy with the car.Also answered any questions I had.

We have just bought a Ford Puma from John Grose and we were very pleased with the service from start to finish. We were shown a car online that was in the Ipswich branch. There was no problem in bringing it over to the Lowestoft branch where we had a test drive and went on to purchase it. Gary Day looked after us and arranged everything. Really pleased with his help and advice. Would definitely use them again.

Recently collected a Kuga PHEV from John Grose that we purchased with seamless assistance of Adam Hills who was excellent as ever. Expecting to return for more of the same in 2026. Many thanks 👍🏻

I didn’t have to do anything. James my helper guided me through all the steps. I was very happy with my results. He made my experience easy. Thank you.

Recently purchased a used car from John Grose Woodbridge. I was helped by Stuart Morgan who was very professional. Always felt that my business was appreciated. A great little car dealership. A totally different atmosphere to John Grose Ipswich. Well done to the manager at Woodbridge.

The whole process of purchasing a car from the Ford store at Ransomes Europark in Ipswich was a very smooth one. Charlie Johnson the person we dealt with was very informative every step of the way. We cannot fault any part of this service. The staff were all very polite and friendly and there to help in any way. Thank you Ford store.

We have received excellent customer service from Evan with the purchase of our transit custom van. He was very polite & responsive to any queries along the way.

John grose Ipswich has been the best place I've ever dealt with when buying a new car. EVerything from the get go was very easy, I live quite a journey away from them and everything was done over email which was fantastic, they gave me a good price for my part exchange. If anyone is after a car then ask to deal with Stuart Morgan, he was absolutely fantastic from start to finish, slight scratch on the new car which they tried to get out but its still there, its only very small but Stuart phoned me to say don't worry about that, if you decide to get it sorted we will reimburse you the money, what I like is that after the sale he still got in contact with me via email and phone to see if I got home safe and asking me if everything is OK with the car, overall experience was just fantastic, big credit to Stuart hes a top guy. Thanks John grose

John Grose at Woodbridge were very welcoming and quickly put us at our ease. As we looked at different options for buying a car they were informative, answering all our questions clearly and politely. At no point did we feel pressured into making a decision and we were given opportunity and time to go away and reflect. Overall the process was smoothly conducted from initial contact through to picking up our new car.

THANKS TO CHARLIE JOHNSON. JOHN GROSE FORD EXCELLENT SERVICE FROM HIM. HE WORKED HARD UNTIL I WAS HAPPY WITH MY CHOICE OF FOCUS. CHARLIE IS A CREDIT TO YOUR TEAM/DEALERSHIP THANK YOU

Excellent service by Alex, the whole experience was made very simple and easy with great support offered through-out.