Great staff, great branch at Ipswich

Great service from a knowledgeable team at John Grose Ipswich. The salesman took time to explain our purchase options fully, and assisted us in making what we believe was the right decision for our circumstances. When we collected the vehicle we were given a comprehensive overview of the functions and a detailed insight into the many safety and comfort features available. Thank you.

I purchased a used Kia Sportage from John Grose, Lowestoft. They could not have been more helpful. The £99 deposit (refundable) was very useful in securing the car until I could test drive it and Gary Day was very friendly and helpful throughout the whole process.

I recently had the pleasure of purchasing a new car from John Grose Ipswich, and I couldn’t be more pleased with the experience. Jamie was incredibly helpful throughout the entire process. From the moment I arrived, Jamie made me feel comfortable and was attentive to all my questions and needs. He was knowledgeable, patient, and provided clear explanations about the car options available. The whole process was smooth and stress-free, and I left feeling confident in my decision. I highly recommend Jamie and the team at John Grose Ipswich for anyone looking to buy a car!

I recently took delivery of my Omoda E5 car from John Grose Ipswich. I was dealt with a salesman called Luke and Patrick. I have found them to be very helpful and polite with my queries. Would definitely recommend John Grose

Great service , little fuss and a pleasant experience

Luke and the team at John Grose Omoda were exceptional, from test drive to handover!. I would highly recommend anyone to buy their next car from John Grose.

Simple service, knowledgeable people, great experience

After recently viewing and test driving several various makes and models of new cars I decided a new Ford was the vehicle for me. The service I received at John Grose Lowestoft was outstanding. The salesman and help given to myself by Matthew was 100%. Although I made several visits to Matthew whilst deciding the car nothing was to much trouble, his advise and knowledge of the car was first class. A very big thank you for all your help and patience is in order Matthew. I fully recommend John Grose, Lowestoft

Very friendly and professional service as always at John Grose Woodbridge. My wife and I are always looked after by Stuart, Shaun and the team who make sure we a) get the perfect car for our needs and b) provide a professional and enjoyable experience from choosing a car to handover. Nothing is too much trouble and they provide a comprehensive and thorough explanation of choice of models, cars’ specifications and finance options. Thank you.

Totally professional service. Staff are knowledgeable and helpful.

Very stress free experience

Outstanding customer service from the John Gorse team especially Ryan Goldsmith who has been super efficient managing the swap over to our new car seamlessly I would highly recommend John Gorse

Stuart Morgan at your Woodbridge branch was superb; he answered all of our questions, was personal and honest and always responsive. Stuart also ensured there were vehicles to test, he's a cut above your average car salesman. He is a credit to your organisation.

We have bought our last 2 cars from John Gross and always found their staff to be friendly and knowledgeable. With advice on the type of car to suit us on the right terms and at the right price. with an efficient attitude to get the car to us in a timely manner.

They have forgotten about customer service are more on profit at the end of day when they lose customers they won’t have a business so it’s a good way to go forward

I had the pleasure of dealing with Patrick, he is beyond doubt the best car Salesman I have met. He was super helpful, his knowledge of the car was second to none and answered all my questions. He regularly sent me updates on the build and general progress, he even had my private plates put on my car for me. I would not hesitate in recommending Ipswich Citroen to anybody. Well done Citroen Ipswich, especially Patrick Chapman

First class service from start to finish. Ryan Goldsmith and the wider team were excellent throughout the process from the initial order to handover. I cannot fault the team at John Grose Woodbridge and highly recommend.

Dealt with James Honeywood at the Ipswich branch and he was super star from start to finish. Found me the best deal he could and such a quick turn around time after my previous car was sadly stolen off my drive. Completed the whole process in 2 weeks and couldn't have been more helpful!

George is a very polite, professional and knowledgeable salesperson. He made the whole experience very smooth and nothing was too much trouble. We are very pleased with the outcome and enjoy the new experience Thank you