We found the sales team very helpful,particularly James Honeywood. From the first meeting with him he was very professional on explaining the details of the Ford Kuga to us. I would highly recommend John Gross and their team.

Matthew was very helpful and lovely.

Quick, efficient and pleasant. My 7th vehicle purchase over a 17 year period from this dealership, great staff and services.

Alex neads pay rise as wos so helpful cind careing lot of knowledge and support through the hole process

Matthew, who sold us the car was very helpful and answered all our questions with confidence

I recently purchased a Kia EV6 from John Grose at Lowestoft, Gary was the car sales executive I had the pleasure of dealing with and the service I received was second to none. Nothing was too much trouble and he paid great attention to detail which was exactly what I wanted, even picking me up from the train station. Thank You, Gary.

Very easy experience when we purchased a nearly new Focus, staff were all courteous and helpful, especially Ryan Goldsmith our salesman. Well done John Grose Woodbridge.

Great service from Matthew at John Grose, helpful, efficient and kept me informed upon purchase of my new vehicle. Would not hesitate to recommend this dealership and Matthew.

First class customer service from George Bridge at John Grose, Ipswich. Recently purchased a new Kuga & Puma. George is the most helpful, informative, caring and trustworthy car salesperson you could wish for. A genuine top guy who we would highly recommend if you are thinking a buying a new Ford car. Thank you from Chris & Tina.

What an amazing and fun process buying my car from John Grose Lowestoft. David Lister was the most funny, however very professional sales man I have ever had the pleasure of doing business with. Easy stress free transaction. He did everything in his power to make sure my car was perfect for me. My car is amazing. Thank you David for all your help.. give that man a raise!!

We just collected a new Explorer from John Grose in Woodbridge following having had a Kuga from them before. In both occasions Jack was fantastic in being very helpful and knowledgeable of the cars. His patience and professionalism was amazing and much appreciated. Jack continues to offer his support during and after sale. My wife and I are very grateful to Jack and the Team at John Grose.

Top job from George (and the lovely chap in finance who's name I've forgotton). Always a pleasure at Ford Ipswich. We currently have 5 of their vehicles from the new Explorer to a Transit. Happy motoring.

I was really happy with the my experience when I recently purchased my new Ford Kuga.Jacques Damant was brilliant .He was really kind and patient answering all our questions and looking at the best options for me.Each time I contacted him he replied really quickly to my emails. I would definitely recommend John Grose and especially Jacques. Thank you

Not the first time that I've bought a new car from John Grose but as always excellent from start to finish. Thank you George for all your help would highly recommend.

My 6th car from John Grose 5 star service as always the salesmen James honeywood is a credit to the company explains everything and always replied to my emails and got me a great deal thanks again

I recently had the pleasure of purchasing a new car, and I cannot emphasize enough the exceptional service I received from Charlie Johnson. From the moment I stepped into the dealership, Charlie made me feel welcomed and valued. His knowledge of the vehicles was impressive, and he took the time to understand my needs and preferences, ensuring that I found the perfect car for me. What truly set Charlie apart was his dedication to providing a world-class level of service. He was patient and attentive, answering all my questions thoroughly and never making me feel rushed. His enthusiasm for the cars was contagious, and he went above and beyond to make the buying process enjoyable. Charlie also made the financial aspect clear and straightforward, helping me navigate through options without any pressure. He genuinely cared about ensuring I was comfortable with my decisions. Even after the sale was completed, he followed up to ensure I was satisfied with my purchase and offered assistance if I had any questions. Overall, Charlie Johnson exemplifies what it means to provide outstanding customer service. His professionalism, friendliness, and commitment to his clients truly made my car-buying experience memorable. I would highly recommend him to anyone in the market for a new vehicle!

I have dealt with John Grose Ipswich for approximately 30 years and have always had a great experience with every salesman I have met in this time. James Honeywood has dealt with my purchases for about the last 5 vehicles and I have always felt that he is genuinely looking after my best interests. I have been with James from the start of his career with John Grose when he was training under Richard Carter who was also a great friend and a great mentor to James who is always polite and welcoming who my Wife and I see as a friend we have always felt that he is honest and open and considerate of our needs and I would always recommend John Grose and James to my friends if they need a new car.

My partner and I decided to buy the Ford Puma but were unsure which model to buy. James Honeywood was extremely helpful with his advice and looked after us step by step with the process and keeping us up to date with delivery of the car. Nicola

Great service received by James honeywood and Matthew Wright.

Another great new Puma from the John Grose team. Many thanks to all of the very kind people at the dealership and in particular the sales executive Terry Harvey who arranged such a smooth buying process for us. As we live a distance away Terry kindly sent us a video tour of our new car which was brilliant and saved us quite a journey to see it in person, thank you Terry.