Looked after very well from entering shop door to leaving Tracey the receptionist was friendly polite and offered us tea or coffee on entry.Waited only a few minutes for young lady to call us in sorry can’t remember her name, Everything was explained before anything was done,it was quick easy and we will be returning again.

Lily is very patient, supportive and informative. You can get the same hearing aids cheaper elsewhere but it is not like buying spectacles. You really need advice and support. Also the aids may need adjusting to your specific requirements, which might change over time.

The company is very professional and Roz treated me and my husband very well. Brilliant explanation off what was going to happen and what she was doing. Excellent service. Would definitely recommend to others

Helpful. Punctual. Pleasant. Responsive to our synchronise request . Efficient completion and explanation of hearing test.

Practitioner Niamh was really helpful . She explained everything clearly . Aided me in choosing the correct aids . I am extremely pleased with the results . It has made such a difference to me . I can use my phone and hear calls so clearly now .

Helene was very helpful need it made it easy to understand my hearing Aid

Joshua Devine called for my annual check up. As always he was a pleasure and helpful, all spot on and good to go.

The lady that came was Ellie George she was lovely friendly and explained everything to my mum unfortunately we had a problem with the payment so she is coming back tomorrow I can't thank her and your company enough

Timekeeping, efficiency, politeness and making me feel at ease

Very kind and patient audiologist Ana at Sevenoaks Hearing. Explained everything she was doing very clearly.

After 2 yearly attempts to help me get the best out of my hearing the consultant explained everything simply and tried a different style of amplifiers which work wonderfully. I can't thank him enough for his time and effort to help me find a solution to my very narrow ear canals. I would recommend him to anyone so a huge thankyou from me.

Great service with Ben and Gaye in Eastbourne. Nothing is too much trouble whatever problems you are having , they are always polite and very welcoming. I would recommend them for your hearing needs.

Excellent service. Genuine interest in my hearing issues. Very thorough investigation with absolutely no rush to process me.

Very helpful and always gives me great advice

Went for my yearly check/test, always good to deal with and friendly staff

Extremely professional people kindly thanks for Mr. Garden Bruce i recommended other people to visit

Very good after care service

Mandy at the Hull clinic gave a friendly efficient consultation with great results in clearing my ears of troublesome wax

Thorough hearing test with full explanation throughout.

I got a phone call inviting me to have my hearing aids to be serviced. When I arrived I was seen by the audiologist. I told him I don’t know why I’m here, I thought my hearing aids would be serviced. He checked my hearing, a little change. Then I was told about new Oticon hearing aids. Price went from £6k down to 4k. I have had my hearing aids for three years, told they last 5/10 years. I was also told they could be adjusted as my hearing changed, however now I am told they can only increase the volume which would distort the sound. The reason for my appointment was now obvious. My product still works perfectly well. I really don’t like this type of sales technique. I paid £5.5k for these. I am now told I paid 20% for aftercare! I wasn’t told this at the time. If they had told me there was a new product out when they invented me in I would not have agreed to the appointment. I have recommended this company to many people in different locations. No one has ever paid the same price, it seems it’s get what you can”double glazing windows technique”. The sales pitch about links to dementia and hearing makes me think this industry needs regulating. If this is so there are many people who need this product who, no way can afford £4/5k. I know these people are skilled, but the mark up on these products, in my opinion needs looking into. Everyone should be able to access this product at a reasonable cost. That said the people are really helpful. Large companies set sales targets and incentives for staff. One last thing. Publicise a price list!