Greener Energy has delivered an excellent service from start to finish. We've been impressed from our first contact, through the initial assessment visit with Munro, perhaps the straightest talking sales guy we've ever met, the comprehensive technical survey with Daniel, and finally the installation. Special mention must go to Nathan and his team (not fogetting anoyher Daniel, the electrician) who were all simply brilliant! Quiet, efficient, neat and tidy, their work was guided by the tech survey and Nathan took the time to go through every aspect with us again once on site. Debbie, our customer service manager, has stayed in touch and kept us apprised of progress throughout and now our costly oil fired system has been replaced completely by an Air Source Heat Pump installation that's working far better than we dared hope.

The Service Fitter worked carefully through all the steps required for the annual service and left me feeling confident that the boiler is working correctly and will continue for the next 12 months. This boiler, fitted new 12 months ago, is much better than its predecessor and has saved me about 20% on my gas consumption which is very welcome given the recent rises in prices.

Following an updated estimate for heat pump, pressured me for deposit to be paid. Paid that then was informed there was an issue with the placement of external heat pump. After several weeks chasing for details of the additional cost, advised that I would have extra £750 to pay but arrange for the digging of the trench for pipework myself at my own cost as they would not do so. This in addition to £1000 cost of planning permission for the revised position. Requested refund of deposit & my emails were ignored. Not confident of trusting this coy with a nearly 20k contract.

Great service. Friendly staff

Had our first annual service yesterday. Martin was great. He ran me through every step of the process and fully explained how the system worked. He was so professional and courteous. Thanks very much

Service carried out efficiently and thoroughly. Work explained any questions answered. Very knowledgeable engineer.

I started the ball rolling on my project, Heat Pump and Solar Panels at the end of December ‘21. I reviewed a few quotes and selected Greener Energy Group. From applying for the grant to explaining all the steps involved, the staff were both approachable and easy to communicate with. The project is now completed and the whole process from start to finish was without major hiccups. I gave the company four stars as in this world nothing is perfect, there is always room for improvement.

Helpful and pleasant engineer who serviced our gas boiler.

Martin came to service my heat pump. Everything was fine, he explained fully what he was doing, gave some advice regarding error codes that may come up and how to deal with them but also left me his card so if I had any questions I could contact him to ask. Very friendly and professional service.

We were very pleased with the service that we received from the 2 Engineers when they came to carry out the Yearly service on our ASHP. There was a small problem found but it was resolved during the visit. Prompt service.

Excellent company great service provided always deliver what the say highly recommend this company to everyone highly delighted

nathan came to do our service. he arrived at the arrayed time and he explained to me what he was doing and asked if i needed any adjustments while he was here.a very nice polite quiet very competent tradesman.EXELNT.

We would highly recommend this company to anyone looking for a gas boiler installation. Bruce & Paul arrived bang on time, were very polite with not a speck of dust left. You would never know they were here and I'm a bit ocd. I am amazed at how fast they completed the job in. All waste was removed too. They explained how the new boiler and timers etc worked. We are very happy indeed with their standard of work. Please can you pass on our thanks again and we hope you show them your appreciation as a company. They are both top quality gentlemen so please hold onto them. Thankyou Mr & Mrs Stronach Inverness

Installation was very simple and the staff could not be more helpful

Instant response to a boiler installation issue. Courteous and friendly staff. Still some follow up to be progressed but am hopeful this will be amicably resolved.

Installation of Vaillant Air Source Heat Pump with Hybrid Heating System. Existing system: Worcester/Bosch Greenstar gas boiler for heating and hot water. Retrofit: Vaillant ASHP Arotherm with associated controls and pipework. Aim: To utilise existing heating system along with ASHP to form third party hybrid system. System design is standard, and components sourced from well known German manufacturer. Main items very modern and utilise up to date technology. Installation could be tidier, but most pipework and components out of sight. Commissioning and handover a bit scant with only minimum instructions given. Main operating details left for owner to derive from manufacturer's manuals. System works and delivers heat as expected, with major reduction in gas usage. All in all, customer communications and installation process could be improved but at the end of the day customer satisfied with system. One thing GreenerEnergy could improve is provision to customer of a basic hook up and system design diagram for their specific installation. Previously used GreenerEnergy for supply and installation of PV panels and system which perform and work to design, so can recommend the company.

Sterling advice, great price and installation guys, particularly the electricians, were all superb. Highly recommended.

Great service from start to finish. Just minor issues, but all resolved very quickly.

I am 67 with Mild Cognitive Impairment, so I needed a lot of help to get my solar panels and I certainly got it! Everyone was kind and courteous and no one minded that I often got confused and had to have them explain things to me yet again. I am very pleased with my purchase and definitely recommend this brilliant company.

Had solar panels fitted a year ago and we are now awaiting a battery to be installed. In the meantime we have pigeons taking up residence under our solar panels. It’s a pity that there is not a solution that was installed at the time of panel installation as this pigeon problem is now a known problem throughout the U.K. There needs to be a bird proofing solution fitted at the time of installation and as part of the overall deal included in the initial quotation. This would make the over all cost much more realistic. Check out Google and YouTube