Lit Fibre

15 Bedford Street, WC2E 9HE, London, GB
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4.50
Based on 866 Reviews

5

91.11%

4

2.89%

3

0.58%

2

0.35%

1

5.08%
About Lit Fibre

Get the internet you deserve! Think all internet is the same? Think again. At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team. We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household. Plus, no mid-contract price hikes. Ever! It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly. Get Lit Fibre

Contact Info

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Adrian
United Kingdom | 28 March 2024

Although the engineer was late on the day, he was polite and seemed to get on with his work without fuss. The transition from BT has been seamless, helped by having a separate mesh wifi (so no need to update wifi passwords).

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barry pinner
United Kingdom | 28 March 2024

Engineer Steve installed broadband in my property, he arrived on ,very efficient and cleaned after. Good job

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Paul
United Kingdom | 28 March 2024

Been really good and very prompt on getting back to me, as was going to switch. Really happy with my package I have just renewed and look forward to my next two years of super fast internet.

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Joseph Gould
United Kingdom | 28 March 2024

Steve turned up on time nice tidy job.

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Rad Jakubowski
United Kingdom | 27 March 2024

complete experience from placing order, installation through 3years of being a customer now - nothing else but PoSiTiVe!

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Kate
United Kingdom | 27 March 2024

Carl was on time and very polite, and explained everything to us in detail when we asked! Really appreciated his help with our broadband

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Wayne Mussenden
United Kingdom | 27 March 2024

good quick professional service. Call centre polite and helpful solved problem in 5 mins.

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kevin m
United Kingdom | 27 March 2024

Had install booked for today and they cancelled in the morning. Will give me " next available slot" in 2 weeks. So 2 weeks without broadband, had to cancel and go back to previous supplier.

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CHRIS HARRIS
United Kingdom | 27 March 2024

Steve fitted my internet today turned up on time,clean tidy job and was friendly and polite.

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Customer
United Kingdom | 26 March 2024

Great installation today by Chris. I, he was polite, professional, explained everything he was doing and did a very neat job!

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Nigel C
United Kingdom | 26 March 2024

This was an example of great service. I needed to connect a couple of wifi speakers to the recently installed fibre broadband and, having failed, realised the router needed to clearly identify a 2.4 ghz channel. Which I couldn't work out how. A casual message to the support team and Ian jumped in, offered a solution and also offered to make the change remotely. I jumped at the second option and it was done...at the weekend! What's not to like.

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Sarah Hargreaves
United Kingdom | 26 March 2024

Chris and Dan have done a brilliant job installing my new Lit Fibre. Very friendly, professional and super tidy.

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Geoffrey Toole
United Kingdom | 26 March 2024

Steve did a fabulous job installing my new service today. Had a few issues but he solved them and provided a very clean and tidy install which I am very satisfied with.

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Shaun
United Kingdom | 26 March 2024

Now had it for a for nearly a year. It's been absolutely terrible. Constantly disconnecting. Kicking devices off. Can't even have more than two things connected before it struggles. We have there top hub and package. Been in contact with them numerous times and have been no help at all. Has been the worse decision to go with this company. Absolutely appalling!!!

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Mr Leadbeatter
United Kingdom | 26 March 2024

A very professional fibre installation by Lit engineer Laurence. Just no issues. All up and running with great speeds.

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Hart
United Kingdom | 26 March 2024

The whole process was made easy with this company, from the first phone call to the 2 engineers who came round. Special thanks to Luke B & Carl House, from lit fibre. After lots of delays & complications with another company, they got the fibre up & running the same day they came round. Can not fault them or the company, would recommend

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Tamás Milotai
United Kingdom | 26 March 2024

Nearly end of my contract they offered very competitive prices, and after my decision was made, everything was easy and quick

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MB
United Kingdom | 25 March 2024

Only ordered the service on Friday afternoon and it was installed and working by Monday lunchtime. Daniel installed the fibre and equipment neatly and efficiently. Good data rates and WiFi coverage. Excellent service.

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Vanessa Patel
United Kingdom | 25 March 2024

Steve was great, really helpful and knowledgeable! We were with Sky and had terrible speeds but now with Lit we get great speed all over the house - really pleased!!

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Tia Watson
United Kingdom | 25 March 2024

Very polite

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