Spoke to Andrew who was very helpful sorted out my query promptly and took the time to explain the procedures.This is only the second time I've had to phone them and both times I've been very happy with the customer service provided.

Daniel Ferries was very helpful and answered all my questions. Great deals and excellent service

Just rang up Engie spoke to a gentleman called Daniel he was very polite and answered all my questions thank you

Spoke to Daniel today, very quick and efficient and friendly service, no long hold times on the phone which is refreshing too! Everytime I've spoken to Engie they've dealt with my query really quickly - would highly recommend

Spoke to Daniel Ferries today, lovely young man. Very efficient, I would recommend engie to my family and friends

It's very refreshing to get quick and good service from an energy provider these days.

Andrew Taylor, very refreshing to receive a genuine helpful Person whom listened, advised, communicated, checked and HELPED. MANY THANKS

Having had good service and price for the last two years, I rang to see what deals were on offer, Having checked comparison sites, Engie were as cheap and as usual its so easy to deal with them, Deklan Wigham made it so relaxed and Freindly

Tom was so very helpful regarding my enquires and immediately proceeded to sort out the issue. He was a pleasure to deal with.

I had a query with my mothers estate and the electricity reading. I spoke with Declan who was very helpful and made the enquiry easy to deal with

I rang to explain that I had received a much higher than expected bill due to estimated meter readings on a property which has since been empty. The actual meter readings were taken and a new invoice generated whilst I was on the phone, so I knew exactly what the new amount would be. Very efficient and friendly service

Despite moving energy company I have had great customer service from Andrew Taylor at ENGIE. Really helped in trying to address a final electricity and gas bill. Very friendly, clear and informative.

excellent customer service from Vlad Vilceleanu, i had an issue regarding amending some account details. Vlad sorted the issue for me and helped add some minor changes to make managing the account easier in the future

Customer service that delivers from Ryan. Really easy to achieve switch at end of term to new fixed contract.

Andrew was great, listened and agreed with me. Engie I find has good customer service.

Andrew was lovely today on the phone. He made wrapping up my final bill after moving home super smooth and easy. And was genuine and friendly to boot.

Delighted with Engie, been a customer for 2 years, phone contact very easy, communication excellent, they under me and I understand them, seem very customer focused. Haven’t actually had much contact with over the 2 years, not needed to, they’ve basically done what they promised to do, no fuss, no drama, no crisis, just a job very well done. Last contact was with Jane Hume, very friendly, eager to resolve issues, happy to accept responsibility, delighted.

Just joined. Had a few questions which I emailed to them, it only got a form answer to reread their welcome letter! So I had to ring up to find the answers I needed.

contacted engie today regarding my meter readings spoke to a chap called Andrew Taylor so helpful and friendly couldn't do enough for me also easy to navigate the phone requests when I renewed my deal with engie for my gas and electricity they made it so simple I have never had a moments problem with them thanks again Andrew for being so nice and friendly.

Had to call Engie as I made a mistake on my meter reading. Tom Westgarth was massively helpful, took ownership of the situation and responded with fantastic customer service, a credit to the Engie Team.