I spoke to Deklan today to set up a new account having moved into a flat where the electricity is supplied by Engie. The process was very straightforward and Deklan handled it in an efficient and friendly way. A very encouraging start.

The service I received from Abi Wood as a new customer was very pleasing and Abi was very helpful.

My queries were dealt with very efficiently and quickly by Jordan Emery. Great service

Great customer service with a quick and easy to use phone service. Every time I phone I'm just straight through with genuine staff. Andrew T was really helpful with latest enquiry.

Jordan, first class! Thanks for making it so easy. :-)

Call was handled by Jordan Emery. Very helpful and informative. Thanks.

My call was handled by Daniel Ferries who was very knowledgeable, efficient and quickly dealt with my enquiry. Thanks Daniel!

I called Declan Wigham twice today to discuss tariffs - he was very patient and explained everything clearly and was honest and upfront. Highly recommended and great competitive prices too. No reservations to recommend to others. Thank you

I have just come off the phone to discuss whether or not Engie had received my mother's payment or credited my Account. I had phoned earlier this morning and they were sorting my Account out. Now I spoke to Jane and everything had been found and my Account credited. Jane and the previous helper were, helpful, kind, sympathetic, funny and Jane added that she admired my elderly mother's attempts to play a role in these digital times. I found my call to be a pleasant one. Thank you.

Absolutely very happy finally my switch is being done many thanks to Andrew Taylor for sorting this out for me Can’t thank him enough

I phoned engie and Daniel Ferries sorted my bill out. Got the right meter reading and set my bill so don't get into debit. Its good to have spoken to an human and not computer says. Thank you.

Very straight forward to change to and all information easy to use and understand. Great customer service with quick response and 0800 number so initial review very satisfactory.Thankyou

This company has excellent customer service delivery. Contacted them recently spoke to Andrew Taylor who listened with patience and was extremely helpful. Explained everything in detail and went above and beyond. This company has 0800 tel no.which is a bonus.

I'm relatively new to to the company having signed up yesterday so really can't say I've had much experience with them. However I was extremely happy with the member of staff, Jordan Emery, who helped me with the switching process! He talked me through everything, ensuring I had a clear picture of the tariff I was offered.

Absolutely faultless company to deal with from setting up/transferring from previous supplier to customer services with queries, paying bills etc. Not a single issue, all staff very knowledgeable and seem to care genuinely about the customers. Doreen Blunt dealt with me today, quickly, efficiently, politely, friendly and professional. I won’t be moving companies for a while even if my bill does go up!

Very experienced staff. Jargon free. Hassle free to switch tariff. Very knowledgeable.

Changed from a different provider using a comparison website. Never heard of Engie Energy prior to the website offering me their price. The customer service is second to none and despite my prices rising slightly I'm still paying less than what my 1st provider quoted me. The advisor Jordan Emery was fantastic in amending my Direct Debit and couldn't have been more helpful. Very impressed. Thanks Engie!

Daniel ferries was very helpful,good service

Just Called Engie and was amazed at how quickly I got through to speak to someone. I spoke with a lovely lady called Doreen and she helped me with my query and I feel she was very knowledgeable and actually went over and above her job to help me, which is a very rare thing. So thank you Doreen and you deserve the 5 star rating, and believe me this is not something I do lightly so again thank you for your help.

Exceptional customer service experience. Good to be able to get through to a human being so quickly, unlike all the other companies I deal with. I would certainly recommend Engie power to anyone. Very friendly and helpful personel. Other companies should take note.