Barker and Stonehouse

Haydock Park Road, Teesside Retail Park, TS17 7BG, Stockton on Tees, GB
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5.00
Based on 869 Reviews

5

96.55%

4

1.15%

3

0.46%

2

0.46%

1

1.38%
About Barker and Stonehouse

Barker and Stonehouse is the UK's largest independent, family-run furniture retailer, bringing you the finest in quality, style and value since 1946.

Contact Info

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christine young
United Kingdom | 31 January 2025

Very helpful and delivered well within the time scale Very friendly pleasant delivery operatives M H & J S

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Peter
United Kingdom | 31 January 2025

Great service this morning from Peter and Lee from Blaydon - very helpful and friendly, great lads thank you.

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Amanj Mohammad
United Kingdom | 31 January 2025

Good morning. I just had a delivery and I’m very very happy they came on time and they honest and they’re very clean and they’re very kind. I recommend for everybody. His name is Pual and Steve thank you.

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Matthew Oldfield
United Kingdom | 31 January 2025

We received our new dining chairs and sofa from Barker and Stonehouse yesterday. Jon and Stephen C from the Middlesbrough branch did an excellent job. Thanks

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Mark Morris
United Kingdom | 31 January 2025

Paul C and Stefan did a fine job today delivering our armchair. They were happy to unpack and assemble the chair and removed all the packaging. They were polite, charming and helpful

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Terry
United Kingdom | 31 January 2025

The table we ordered was delivered nicely on time by the two very polite and helpful gentlemen who explained how to adjust and maintain it. We have been very impressed with the whole Barker and Stonehouse experience. Thanks everyone who helped.

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EPC
United Kingdom | 31 January 2025

Quick delivery, great communication from Thomas and Kevin. Offered to build the table. Removed shoes at the door. Very nice

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Caroline Greenall
United Kingdom | 31 January 2025

Great delivery, excellent service, friendly lads Ady and Luke. Thank you.

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Ged R
United Kingdom | 31 January 2025

Paul Y & Cookie Delivered to my address very fast & very efficiently! Lovely blokes & nothing was too much for them! Thank you!

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Jazz
United Kingdom | 31 January 2025

Extremely good customer service from start to finish, I ordered my tablet and bench and got a phone call the same day to arrange delivery within 2 weeks. The day before delivery I was given a 2 hour time slot, on the morning I got a call to advise they were 30 minutes away - the first half of my time slot, once ady and dom arrived they built my table for me and nothing was too much for them, very helpful and friendly thank you ☺️

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Blackdogmotorsport
United Kingdom | 31 January 2025

The store experience was good at our local store in Giltbrook. The bed was delivered by Peter and Luke, who were excellent. The Ripley bed, which I believe is a Barker and Stonehouse own brand is good. The Simba Hybrid Luxe though is very unimpressive, it has not even lasted a week before failing. Upon examination the layers of foam have not been glued together properly and the springs are now poking out of the side. Will be returning when we can figure out how to contact Simba, our efforts to email them only results in failure! Order number is 19058/000319. Update 31/01/25 - My partner has been told today that someone will come and inspect the mattress but no time frame has been given, meantime I get to sleep on the sofa. A very disappointing purchase of a very expensive mattress!

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Mr Bass
United Kingdom | 31 January 2025

Excellent service from the delivery team of Thomas and Kevin. Very friendly and helpful, explained working of product and took all packaging away with them,

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Debbie W
United Kingdom | 31 January 2025

Looking for a new sofa and chair, we toured the stores on the Hull retail park - Barker and Stonehouse was a clear favourite for us. We spoke to Natasha Rhodes on Sunday and she was very helpful - but not pushy. We wanted to go home and check the sizes etc and then returned yesterday to make our purchase. Natasha was friendly and helpful, very professional and arranged our order for us, making sure that she checked every detail. Wonderful experience - can’t wait doe it all to arrive now!

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Karen
United Kingdom | 31 January 2025

Great customer service from Thomas & Kevin today who delivered and assembled our Dining table and chairs. Friendly, polite, professional and tidy. A great asset to Barker & Stonehouse. Thank you

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Nick Garland
United Kingdom | 31 January 2025

Matt and Adrian were very friendly, efficient and competent. They gave us an accurate ETA to deliver the sofa and arm chairs, and then just cracked on and set them up - very happy.

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Kerry Small
United Kingdom | 31 January 2025

Lads spot on delivering new sofa. Very helpful

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Jack
United Kingdom | 31 January 2025

Great service and advice

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Jacqueline
United Kingdom | 31 January 2025

I have bought numerous items over many years from B and Stonehouse and was confident that the delivery would be great. I had notice of a 2 hour slot and they were on time and phoned to let me know they were close. Colin and Dave were brilliant and efficient as well as being personable. Always 5 star service in my opinion.

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Steve W
United Kingdom | 31 January 2025

Peter and Danny from the Blaydon delivery team did a great job

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R Risley
United Kingdom | 30 January 2025

We’re on our second Barker and Stonehouse sofa. The Orla Kiely Ivy sofa to be exact. We loved the first one so much that we ordered exactly the same the second time around. Valentina in Guildford showroom was amazing. She helped us pay via PayPal. And the delivery team of Paul and Kevin were really accommodating and super quick. 5*

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