Brilliant experience, love my items and Thomas and Kevin were very helpful

Bought the absolutely stunning- but big - Haynes sideboard from the gateshead branch. Our 3rd bit of furniture from there now. Customer service in the shop is great but the delivery guys - wow! As another reviewer said - the cherry on the cake. Had Dean and Don this time. Ours is a quicky cottage. By that I mean small doors, low ceilings, awkward corners, funny steps. They tried getting in the front and after many manoeuvres up stairs and down had to concede defeat. No worries - they took it round the back, up some little twisty stairs and through the kitchen to the final resting place. And this is a big, heavy sideboard!! All the time smiling and telling me not to worry as I was panicking at this stage. Then they polished it up and made sure it was properly centered. 2 lovely guys and an absolute credit to the company. I love the furniture the company does - great quality and well-made, but 3 times now the delivery guys have been amazing so really wouldn't consider going anywhere else.

Jon and Stephen very polite and friendly - always a 5 star service with Barker and Stonehouse

Peter and Lee were excellent ... completed the (quite tricky) job with the minimum of fuss and cleaned up afterwards... great job!

Marty and Ish have just delivered our new settee. On time ,courteous,very professional They took away all the packaging Can't fault them 10 out of 10

We called into the Guildford Branch three times to select a new dining table and chairs. Sales Consultant Chiana Edwards was outstanding. She had very good knowledge of the products, was attentive and professional yet avoided any pressurised sales techniques allowing us as long as we wanted to look, discuss and select our furniture. At all times she was considerate and helpful and we will without doubt return to this fabulous shop again soon.

We love our new sofas and are testing the reclining buttons thoroughly! Michael H and Jamie S did a great job getting the sofas upstairs too

Peter and Lee delivered our bed today, 28 January 2025. Both were helpful, friendly, and informative particularly in explaining how the company had failed to send a fitter to assemble the product. They were thoughtful in removing their shoes during the delivery and did their utmost to ensure the packages were safely and correctly positioned in the room. Their approach and politeness was of the highest standard.

Outstanding delivery and installation service. Attention to detail and excellent customer care from Ste and Chris. Thank you both. Highly recommended.

Didn't have much to do with Barker and Stonehouse as we bought off the Internet. Delivery lads Thomas and Luke were excellent,fast and efficient when assembling the table and took away all the rubbish. Good set of lads

We had our corner sofa delivered by Thomas and Luke. They knew exactly what they were doing in an awkward space and angle. We have had similar sofa's delivered previously and this was the first time it was not suggested that the window be taken out to allow access! Overall, they were experienced, considerate and patient and ensured the sofa was put together correctly before leaving. I would not normally leave reviews but felt it necessary due to the brilliant job both of them carried out.

Great service from Peter and Lee. Thank you so much

Efficient and polite. Thanks Matt P & Adrian

Barker & Stonehouse in Hull has an absolutely fantastic Customer Service. We had been served by very kind and friendly Paul Decre who did explain everything we needed to know about a sofa we had been buying. We are very pleased we has visited Barker & Stonehouse and we could recommend it to everyone.

Alan and Michael were a couple of top blokes! Really helpful and personable with total respect for our house and furniture! A credit to Barker Sonehouse!

Delivery lads were great order fulfillment not so.

We ended up going to Fennicks in Kingston and Stephen Higgins was so helpful, in fact he was brilliant , such great service and you could really see he enjoyed his work, nothing was annoying to him even though we kept on changing our minds, all he did was make it easier for us, with no pressure from him at all, we will be definitely going back to him to even buy the decorative bits.

Joanne and Sean at Gateshead really helped me today! Got a cracking deal on a new dining table and chair set, will 100% recommend to anyone.

Luke and Thomas delivered our furniture and were very professional at all stages. Not easy to get into the room but they carefully managed it.

From start to finish our experience has been excellent The delivery lads were so friendly and very professional John and Jason K massive well done