This company was late arriving to collect my car by 25 minutes, I returned a day early and was told I had to pay £20 cash to the driver to have my car delivered back to me, reading the small print it does state that any amendments would be charged at £10. Would never use this company again

AVOID AT ALL COSTS OR USE AT YOUR PERIL!!!! These are an absolute bunch of lying cowboys. They kept us waiting almost 2 hours before delivering our car back on their so called meet and greet. It took over 20 phone calls and the threat of the police for our car to finally turn up. When it did the drivers footwell was plastered in mud. The car had obviously been stored in a muddy field as the car was wet whn it was given to us so they'd obviously had to try and clean it. The inside of the car was also wet!! They lie to you as to the whereabouts of your car, make pathetic excuses or turn their phones off! It is a disgrace that this company are able to operate! DO NOT USE!!!

I wouldn't even give them one star but I have to to leave this review! They told us to go to level two when it was four to drop the car off! Hadn't updated their paperwork for over a year according to Heathrow airport staff we showed the paperwork to... THen on our return was shouted at by their obnoxious manager/customer service guy on the phone they had waited half an hour for us!!! so gone again... We were told wait at level at 5 when in fact the actual driver went to level 3 and there is no car park at level five so we went as high as we could in a lift with luggage which was back to level 4. The actual driver was nice and apologetic and when he realised he couldn't get to us on 4 without going down and back up we agreed to head to level 3 to meet him. Would never use again or recommend. In fact took pictures of three other meet and greet companies with desks all waiting at level four and would go with them next time! Also they seem to go via three different company names. Terrible.

Very rude. Was not even there to pick my car up despite being informed 30 minutes prior to arrival. On return my car was rammed and all tyres was punctured it had loads of dents and scratches. They completely refused to comment on what happened to the car. The car was also parked outside somebody's house with a note broken down. Do not use this company I ended up having to pay £260 for my car to be fixed.

Got in to manchester on the 1/11/2018 at 7am car arrived at 8am! My car was covered in mud & had done 125 miles since we had dropped it off and a quarter of a tank of petrol had gone!! Called them but as you can see by the other reviews they didn't want to know. DONT USE THEM UNLESS YOU LIKE STRANGERS GOING SHOPPING IN YOUR CAR!!!

Terrible service for meet and greet - late and rude At Heathrow, the car park is actually 10 miles away so involves delays. But this is made worse by telling lies about already dispatching driver when they had not. Needed to make four calls to rude and off-hand telephone service. Was told by driver that is what you should expect if you lose a cheap service! Avoid

Pick up and drop off to and from Luton OK but not very professional. The car park was reasonably close to the airport but it wasn't that easy to find and I'm 90% sure our car was moved once we left. Be wary of using this lot if the weather is bad as the waiting room is basically an empty porta-cabin with limited seating and virtually no heating. Car park doesn't look particularly secure but it is cheap. After care absolutely awful. We left something on the bus after being dropped off and were basically told "bad luck". The buses are contracted and it appears that's all the reason they need to wash their hands of it. It also means there's no joined up service as the company that have your car and the company that ferry you between it and the airport are not the same business. Our driver refused point blank to take passengers who were waiting when we arrived back at the car saying his shift was over. Calling the company the first person I spoke to had no interest in talking to me at all and the 'manager' in their 'customer service department' I spoke to next just wanted to argue and frankly didn't seem to care one bit about my problem. Was told "don't go there" when I asked if they could find the item.

Failed to attend Despite calling the telephone number given en-route. Was directed straight to a mailbox that told me it was full and I was cut off. Called office but closed. No representatives at Car Park just lots of customers in same situation as me.

I used this car parking meet and greet service at Heathrow airport in mid October. It was a dreadful experience to say the least, second chance of using this company and thought I would give them a second chance, never again! They state one thing on the paperwork, certain car park, what level etc you need to leave the car. We did as requested, call 30 minutes before you arrive, a foreign guy tried to tell us instructions and both myself and my other half could not understand a word he was saying so we followed the black and white paper instructions. When we arrived, I had to call them up again and ask where he was, they now said we were to go to the drop off point basically to save themselves the £4 ticket for parking. I refused and they eventually arrived. The chap looked like he had just dropped off the planet zodd so to hand over my keys to my expensive car did not feel comfortable at all. On our return it all happened again, we went to the place we thought we had to go but no clear instructions from the same chap. Some 30 mins later we find the guy with the car, another foreign chap. The mileage was okay as I checked but the car was filthy but undamaged thankfully. A two week relaxing holiday became a stress situation We did not need! Do not use this company is my review!

DO NOT USE THIS COMPANY IS TERRIBLE!!!! used mobit airport parking from 8th oct 2018 driver collected car then a hour and half later I got a phone call saying my car was ready to collect I told them I had only just dropped off then on my return car was 1 hour 10 mins late full off mud inside with damage to 1 alloy wheel plus front bumper had a big hole in it also wing badge ripped off I was not happy as I did a video when I dropped car off with no damage ,my was ill treated is a understatement ,I emailed mobit and all I keep getting is we are agents not supplier read the terms and conditions ,I now are having to take them to small claims court to recover cost off damage so do yourself a favour read this write up and DO NOT USE THIS COMPANY AS THEY JUST ABUSE YOUR CAR AND PARK IT SOME MUDDY FIELD......

DO NOT USE THIS COMPANY. Used them to fly from Manchester on 22 Oct. It is not mentioned before booking you have to pay £4 each way to exit car park.Pick up was OK . On return poor directions to pick up, then phone not answered. False information provided then car arrived 1 hour 20 mins late . Clearly car left in a very muddy field.

WARNING DO NOT ISE THIS COMPANY AS THEY DO NOT LOOK AFTER YOUR CAR, MY CAR CAME BACK LOOKING LIKE IT HAD BEEN DOING DONUTS IN MUDDY FIELD AND COVERED IN BIRD POO AND LOTS OF IT, KEYS WERE ALSO RUSTY LIKE THEY HAD BEEN LEFT IN THE RAIN FOR A WEEK....AVOID AT ALL COSTS

Used this company at Manchester ,pick up was ok ,return was different ,the car looked as though it had gone thrugh a farmers field and there was a discrepancy of just under 200 miles on the clock from when I delivered and picked up ,had to wait nearly an hour for car to be delivered and when it did they sent me to the wrong place where I waited ,when we finally found the driver he gave me the keys and as I was checking the car he seemed to vanish into thin air ,phoned up but kept getting voice mail full reply ,got through to them eventually and was told its not Mobits problem they are simply the booking firm asked for further details on who actually was the parking firm but couldnt get any answers.Oh and my dash cam had been disconnected for god knows what reason ,not moved but just disconnected so obviously it wasnt to stop it getting stolen....Follow up ..despite numerous emails to Mobit and Manchester Meet and Greet ,which they forwarded me to ,I am stii waiting for replies ..not an answer in sight

I booked through this company for terminal 4 Heathrow. On the day I was to deliver my car I rang a number which was on the email to confirm my intended arrival at the airport. I was told that someone would meet me there. The number I rang was answered as simply park and fly. On arrival at the airport there was no one to meet me. I rang the same number which was answered by a different person who stated that he did not have my booking. I asked which company he was from and he said Simply park for which I told him that this was the number I had to ring and that I had booked through a company named Morbit. He told that he would speak with his manager. A few minutes later he told me that someone would be over. 20 minutes later someone turned up and stated that Morbit was a new sister company and that there were a few teething problems but promised that when I return someone would be there to meet me. Upon my return 2 weeks later I rang the same number upon my arrival at the baggage area but the number was no longer available however on checking my email i had been sent another number to ring but this email only arrived as I was in the airport. I rang this number and was told that they did not have a booking for me. I again explained that i had booked through Morbit and once I had gave a description of my car I was told that it would be delivered within 20 minutes. After waiting 40 minutes I rang the number and was told that it was on its way. No apology for any delay was given. 6 or 7 minutes later the car turned up. I was simply asked my name and once given the driver walked off not saying another word or any type of apology for the delay. My expectations of meet and greet are that someone would there to meet you and someone would be there to greet you. This company obviously does not know the concept of meet and greet. I would not recommend this company to anyone and i certainly will never use this company again.

Charge for delay. Company like Turkish market.

Booked via mobit parking website and selected Manchester Meet & Greet WORST experience I have ever encountered AVOID this company. We had email confirmation of booking and text the day before and on arriving early to the airport we rang to ask if they could collect my car early. They had no info on my booking told me to park up and wait for a call back and not proceed to the airport. They did not ring me back after 6 further attempts and giving my info another 3 times they said my driver was not picking his phone up. By this time I was extremely stressed as we had booked a 12 noon pick up and it was 12.30 with still no one to collect my car. We then got the call to meet at terminal 2. We arrrived at the agreed destination and no driver . Security told us to move or be charged £25 but was really helpful when he realised how distressed I was and let us exit for free. We then got another call to go to the multi storey to drop my car off by this time is was 12.50. Finally took my car. Dreaded our return and the service was even worse - again said we weren't booked in and there was going to be a delay. Booked to collect 1.30am finally for my car at 2.40am . So much for meet and greet not cheap either £68 plus the new charges of £4 entry and £4 exit. Would never use again

Spot on every time! excellent service, as usual, will certainly be using again.

NEVER USE THIS COMPANY. I wish that I had seen these reviews before. We used this company to book parking with Legacy Parking. The service was find but when we collected our car it was badly damaged. The only number you can call them on is the service to collect your car and they man here says you have to email head office - which we have done 6 times with no response. And Mobit also don't respond - although i suspect if they did they will avoid any responsibility as they are just the booking agent. I suspect all their 5* reviews on their website are FAKE as all other reviews on Trust Pilot and Trip Advisor are bad. Its wrong a companies should get away with this behaviour and we will be taking legal action.

I wish i had read these reviews before booking Mobit and there affiliate Onestop parking. Appalling service. Firstly they told us to meet the driver in one location and he went to another and then we had to pay a £4 parking fee which was not mentioned. On pickup we had to wait 40 mins for our car which arrived damaged. There was no car checkover as the driver more or less threw the keys at us and then ran off. Onestop have not even had the courtesy to reply to my emails and Mobit keep coming up with the lame excuse 'we are only the booking agent'. Whatever you do on no account use either of these services, pay the money and get a quality service. As a postscript to this review, yesterday, my wife found a McDonalds receipt in the car which was dated the same day as we flew but several hours later in Uxbridge, so clearly they had used the car to go and get lunch!!!!!

Worst experience with Meet and Greet. Would not book through Mobit. Used Mobit to book parking with "Platinum Meet and Greet". This service had a rating of 93% on mobit. Only since I have come back and done some more digging have I found on other sites that the more recent reviews are all 1 star. Mobit haven't asked for a review so how can they give a fair rating. Platinum Meet and Greet were awful from the start. Very rude woman on the phone. not someone who should be working in customer services. Received a text the day before, which said "call ....... to confirm arrival when near". On calling (15 mins away) I was abruptly told this is nowhere near enough time and I should have called at least 30 mins before. Don't send a text out telling me to do differently then. On the way back the service got worse. We were initially told there was a backlog so it would be 40-45 mins. no reason for this. My wife rang to ask why there would be a delay and the woman was VERY rude and told her to ask her husband, when she hadn't told me in the first place. I rang back after 50 mins only to be told it would probably be another 20 minutes. The car was dirty on return but I expected this given the rest of the Dreadful service. I would be wary when booking through MOBIT airport parking as the reviews don't truly represent the opinions of all their customers.