I always buy your shoes and I am so happy with it and I looking forward to see if you have walking for mailman in leather in black cookie

My daughter loved the shoes, they are very comfortable!

Poor quality boot and poor customer service. I ordered a pair of waterproof boots and within 5-6 wears (in an urban/city environment), the seam at the front of the shoe split. I contacted Clarks via the customer care to request a refund. I attached multiple pictures of the defective boot, and no ever contacted me and I have yet to receive a refund. Would not recommend purchasing anything from Clarks. Edit: Despite the response from Clarks’s care team below, the issue has NOT been resolved. The charge is still reflected on my credit card and I HAVE NOT received any refund. I cannot recommend purchasing anything from this company.

I recently received a pair of Clark’s moccasins as a gift. Within 2 months of wearing them in the house only, the sole of the right moccasin just fell apart. I couldn’t believe it. Just fell apart. I contacted Clark’s and sent photos. Clark’s denied all responsibility because I didn’t have a receipt. Clark’s replied to this review. They want me to contact customer service, again!? Customer service already told me “ No receipt, we can’t help you.” You are not responsible unless I have a receipt? Do not buy these products. They are not what they used to be. Clark’s does not stand behind their products. What a shame. I felt I should share my experience so others don’t waste their money.

Clear on the product. The width size option. And the shoes are COMFY and STUNNING !!!

I won't purchase directly from Clarks again. I like the

My husband love the comfort and high quality of this shoes. Thank you

I bought a pair of Clarks shoes #79620 Kirsie You can tell by the sole these shoes have never been worn. I put them on and they basically fell apart where the seam is. I will never invest in a pair of Clarks - shoes are still in the original box. This is a very poor design and I'm sure others have had the same problem. I tried filling out the form but the Lima Mall was not an option (Clark store) so I gave up. You need to re-design the form!! The Macy's at the Lima Mall has closed so I cannot contact thej.

Quick service, great sizing. Super pleased with the quality.My daughter loved the Pokémon collab! Would you consider a Sailor Moon collab in the future?

The shoes opening is kind high and hard to wear or walk. Also, it is hard to return and being charged for return.

I ordered an item on 23 November and it was supposed to have been delivered on 26 November but arriving home only 5 mins after the delivery time, it was not there. I have been waiting for a replacement to arrive since and involving numerous emails to customer support. Still nothing has arrived and nobody answers my emails. I've paid but have nothing to show for it. This is the most dreadful service I have ever received.

Minimal response for request to return shoe for smaller size. I sent an email and received a response 12/30/2024 that they "were reviewing my request," I have not received additional info 1/9/2025

I ordered a pair of shoes and they were too narrow. I made repeated attempts to exchange them, but the website only had a place for returns. I sent multiple emails but never received a response. Waited on the phone for more than 30 minutes before a person picked up. Shoes are beautiful, but I will never order from this company again because of the terrible customer s.

Wow...I can't believe the good reviews. I never received my shoes though I paid for 2 day shipping. They sent me something about the address being invalid. I checked...it was fine. It's my office...I get UPS everyday. I wrote 2 letters to customer service. No reply (until today). I've called 4 times...held for at least a half hour...never picked up. I'm on hold now, 14 minutes so far. I disputed the charge with AX. Today Clark's sent me a note saying they're crediting me $50 less than what I was charged. Maybe the worst customer service ever...I like Clark's but never again.

Bought the wide size and the slippers are still snug. They also feel heavy when walking in them. Ok but they're not my favorite and I would not purchase them again.

Longevity and comfort why I love you so much

My boots are very comfortable! Love them .Thankyou

The opening was so small I couldn't get my foot in to see if fit, even tho I ordered the size I always wear in Clarks. Someone should know if you wear a wide the openings needed to be wide.

I called the headquarter for CLARKS and noone is picking up the phone after one hour of holding on the phone !!!

Contacted the company to find out about my. The person I spoke with was very understanding. He explained it would take 14 days for me to get my refund