Dealt with pepper on a case and Vicky Wilson was brilliant in helping overturn a decline to an accept decision - very helpful and a pleasure to speak with!

good stuff from Pepper always get the result!

PepperMoney is definitely a lender of choice when it comes to flexibility and support for clients with less-than-perfect credit records. I particularly appreciate the personalised calls to clients before a mortgage offer is issued. Their consumer duty and responsible lender policy are a delight. Thanks to the team at Peppermoney, from Lewis to all the Underwriters.

The underwriter for my application was so understanding and gave fantastic help and service. Thank you, it makes such a difference.

Great processing ,good underwriting,easy system. Case has been taken to offer stage smoothly with minimum fuss and ultimate professionalism. Straight to the point lender. As delicious as PEPPER.

Emma was fantastic when I needed help with a complex agreement in principle. She took control of the case and made the amendments over the phone for in order to get the accepted decision I wanted. Thank you so much for your help Emma! :)

Despite numerous issues re the mortgage Pepper were very patient and stayed with the various delays. They offered the case and did exactly what they said they would.

Really great system to use and fabulous communication. Went to offer really quickly - happy clients = happy broker!

good communication and great bdm.

Pepper are always flexible, and look at the person not tick boxing. They answer any questions with knowledge and professionalism. The underwriters are understanding that people sometimes have blips, or need to stretch the income to the maximum.

I spoke to Gavin to help us to get the application to offer, he was absolutely brilliant and did all he could to assist us to get the offer issued. We will definitely be using Pepper again as they are extremely helpful and very professional.

Brilliant service, BDM is exceptional too! top work once again max!

Excellent service. Very efficient.

I received excellent service, particularly from Emma Hardeland, who played a crucial supporting role in my client's case. She was very patient and took personal responsibility for seeing the case through. Emma was always happy to help, demonstrating a commitment to outstanding customer service. Keep up the good work

Rubbish,,,

Very helpful and proactive with their assistance. Emma did not pass me around the houses, she understood the issue and did not pass me around the house. Instead she took ownership and resolved everything within hours. Thank you

I have been dealing with this lender for many years and they just keep getting better in my opinion. It's a long story but it's Thursday today and my client needs completion tomorrow. Kiren Candola, the completions manager took ownership of my case and got the job done in record time. This is typical of this company, great people, so helpful, I cannot thank them enough for another great service experience

Been with pepper money a no of years Just received a statement saying from January 2025 my 2nd mortgage is going from £358 To around £440 Are they taking the you know what acc no 70503505 I thought rates were supposed to be coming down What a rip off Will be looking to leave Then they will probably charge me I'm sick of this country, people struggle even though they play hard and work harder For what Was looking to pay the balance off as my deal ends in January 2025 But they want to make charges against me for over £500 Acc 70503505

Luke made me feel compfortable from our initial conversation and confident this complex case that no lender seemed to like, would be accepted with pepper.

very good service from app to offer. UW kept me informed all the way