I can't believe this. During this very tough time with COVID-19 where I was laid off and I'm trying to work on other activities where callrail is a very useful tool during this time of quarantine, they decided to put my account on pause/hold. The only way we all blogally are interacting is this method: phone/text, and callrail without an explanation and authorization from me, decided to put my account in pause. Payments have been done in time and I spoke with a rep yesterday to specifically asked him NOT to put anything on hold. I find out that today my account was put on hold and I am sure lost clients for this during COVID-19. Does this company know there's a pandemic happening?

the best! like the data provided by call tracking.

I love the products! My clients like the data provided by call tracking.

if you are looking to leave their services everything becomes impossible. There is no way to download all your past recordings before leaving. The reason why I left their platform to CallTrackingMetrics was: - search within their platform is slow - customer service is weak - buggy

I love the company, they used to have a goof professional technical support. But some time ago something happens, looks like they moved all tech calls to a call center or similar. Ladies on the prone has no desire to help or understand, they just push you to read a support article

Has always met our expectations. Very good support.

Easy to implement and integrate with existing apps, excellent UI, user friendly. Competitive pricing. CallRail account manager Brooke Veal and her team were very supportive and patient when we were porting 300+ store call tracking number.

Product works well. Support is available and interface is easy.

As comprehensive and advanced as it is easy to use. Excellent customer service. A++

A great product to help track your marketing calls.

Very happy with the UX of this product, good price, great support - digital marketers should be using callrail.

CallRail is crushing it! Love your support. Love your product. Makes my job as a PPC agency a whole lot easier and shows proof of ROI to my customers.

Great service. Will continue to use and recommend to others. Thanks!

A powerful tool and great way to track our inbound leads and tie their performance to our Google AdWords campaign. I highly recommend.

Callrail has provided our company with what all of our agents consider to be the highest level of customer satisfaction we can experienced. Every interaction was handled with precise answers to every questions, then followed by verification of satisfaction each time. We are quite pleased and satisfied with Callrail.

Our experience with CallRail for the first 4 months of engaging their services has been nothing short of stellar as it pertains to our website/call tracking, systems integrations with other platforms for marketing and analytics, and ease of use. Additionally, unlike so many in today's post-human business culture, their customer service has been excellent, and personal. Highly recommend them and this service. The ROI is tangible and immediate. Gator Henry Marketing Manager (North America) Superfici America, Inc.

CallRail is my go-to application for tracking calls for any online campaign. I've recommended it to numerous clients and it always gets the job done. The support staff has excellent insight and turnaround times.

All I can say is I wish I started using this much earlier. Great way to track your calls and to know exactly where your calls are coming from. You will not be disappointed if you try it!

CallRail has been a breath of fresh air from our last call tracking company. The platform is so intuitive, easy to use, and they've taken all of the hard work out of call tracking and integrating it with your chosen CRM.

An excellent platform that's feature rich with great support.