Absolute Rubbish I reported the same issue with the glass as previous to which your reply was that the glass looked dirty. I further reported a very large scratch in one of the panes of glass, this not being the main issue. As before you have been invited to come and see the glass for yourselves but you do not provide that service as you have stated many times! We are not asking for the glass to be replaced because there is a scratch in it, this is the very same complaint of dirt inside the glass units. Do not try to disguise this fact with rubbish about a scratch. Your customer service is an absolute disgrace

Very reliable and punctual company

The part glazed, part solid oak doors were as expected, thank you. Being solid oak it was possible to adjust to 1980s original doorframes. A difficulty is that the polythene covering the glazed part cannot be fully removed. Trying to not look at the edges, ggrrhh The doors are well designed and beautifully made, professional carpenter very impressed too and will use your company

Easy ordering and delivery.

Doors arrived quick and in great condition to my door.

Wow well the bad reviews are exactly what I'm experiencing via Katherine customer service manager. Incorrect handles received, incorrect colour handles received and missing hinge. X2 doors not fully primed and dented but primed over. Told frosted cover is so I could inspect which you cannot see through. Bad customer service but I'm sure will settle the £840 order in court. She has tried to place all of the above blame on myself like I work in the 3rd party factory..... Joke

Wrong door delivered and then blamed their third party XL joinery. It may well have been their fault but seeing as I bought the door from Vibrant doors, an apology would have been appreciated. However I have since received an apology, which I accept and the person I immediately spoke to was helpful to be fair.

Second time using Vibrant doors, and they continue to provide an excellent service ! From the initial chat to confirm specs with customer services, right through to the excellent communication with the delivery driver. Excellent quality and 5-star service.

I had to cancel my order from Vibrant Doors and it was dealt with very quickly and efficiently.

Great value and service.

Super easy to order and very quick delivery

Great communication regarding delivery, the product is perfect and looks incredible and really robust, great value for money as well, thank you!

Order was placed in ease and collected on time

Absolutely shocking customer service very rude, ordered doors was told they came with a frame for them to arrive with no frame to now be told I need to pay for a frame when I have proof of them telling me it comes with a frame. Now to be told it’s my fault?! The lady on the phone was extremely rude trying to blame the problem on me

On two separate occasions I have bought in total 4 doors from this company. The product quality is very good, delivery is fast. When needed I will buy from them again.

The Doors are 1st class, however the communication following the order was poor, however the overall outcome was satisfactory

I’m still waiting for half of my order and your after sales communication is rubbish. This is the second order I’ve placed with you now, the other was just as painful…. This one is the last

The doors are excellent, as was the service and delivery

Prompt service and delivery. Prices very competitive too. Job done! 👍🏾😎

This is brilliant service thank you very much appreciated