Everyone I dealt with was professional, knowledgeable and friendly. Any issue I had was dealt with expediently.

The best, fast closing

Professional and honest along with a business sense which is rare today. Thank you.

Very professional and in a timely manner. Very happy with results.

It was a great experience the process went very fast and efficient I'm great full for the timely speed it took.P

You did great. You were prompt, precise, helpful, listened and were responsive. You eliminated redundancies in the process offering excellent rates and terms. You did great. Well done.

Rocket is so easy to use. They explain what is needed, and their app is easy to use as well.

Was just an easy transaction from beginning to end. Everyone I dealt with was patient and helpful. I am very uneasy and dislike change, but Rocket Mortgage made it easy and relaxed.

The process was so very easy and we were kept in the know about everything! Everyone was very knowledgeable, friendly and professional!

Pro: We liked how easy it was to sign all of the documents electronically. Con: The underwriters seemed they needed their hand held and everything read to them line by line. Had to send the same documents several times. We were asked why the current mortgage company split our payments up into what looked like partial payments, when in reality, they itemized the payments each month.

very fast, every seen very experience

It was done in a timely manner but robots had more personality

Trusting lender! The process was user friendly with uploading documents needed and feeling secure with a loan provider. However, the process timeline and communication were not great. The loan officer was non-responsive at one point. It would have been nice to have another team member fill in while she missed some time. Consequently, the consumer (me) was left wondering if the process was still moving in a timely manner. I will say once the manager was involved, the process was speedy and completed with ease. Pleasent experience from that point on.

The process was somewhat simple bcuz it was over the computer, fax,and phone. But bcuz the company seems to out source every single step makes it very annoying to request from me the same forms over and over. If I had a job that requires me being on the road, the loan would've been impossible. I had to pull up the same paperwork too many times,as I'm being contacted by different ppl through the process..VERY FRUSTRATING!!!!

Kevin M, made the whole process very easy. He was there even step of the way. When things got pushed back he was there to reassure us that everything would be fine. Thank you Kevin for making this experience worthwhile.

Fairly simple and straight forward.

All team members were knowledgeable and patient.

Rocket Mortgage gave us the best rate and closed on the loan faster than we expected. We are so happy with Jon as our banker and the whole team. I also love the Rate Drop Guarantee during the changing time.

Fast, accurate, and great customer Services

It was a smooth process and I think this company is great.. very satisfied