AGL Energy

699 Bourke Street, 3008, Docklands, AU
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3.50
Based on 873 Reviews

5

45.36%

4

11.91%

3

5.73%

2

5.50%

1

31.50%
About AGL Energy

AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological. We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia. We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.

Contact Info

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Robert
Australia | 07 June 2022

Very happy with service

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REBECCA
Australia | 07 June 2022

I was advised but one of your call staff to send through a photo of my electricity meter. I did this and receved a reply that i have received a credit on my account. I hope that the meter readers do their job and read my meter rather then estimating. There has been no excuse for them to sudden stop reading the meter as i have not had problems all of this time.

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Steven
Australia | 07 June 2022

At this point everything is going to plan with my move Will keep you informed !

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Sandra
Australia | 07 June 2022

Found the person giving information difficult to understand hopefully what I have agreed to will be a better deal

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Christine
Australia | 07 June 2022

From the day I contacted AGL regarding my request for a Smart Meter, follow up messages tracking the technicians visit for the installation have been very good; right down to a call when the crew was leaving their current job, advising me of an eta at my home.

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Slavyanka
Australia | 07 June 2022

Great service, but some problems finding my payment for the internet.

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Joanne
Australia | 07 June 2022

Helpful staff, good communication over the phone.

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Lynda Barnes
Australia | 07 June 2022

I changed to AGL, really impressed with service. Thank you.

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JEREMY
Australia | 07 June 2022

I’m really enjoying the AGL app and with solar you can see how we are tracking. Definitely an advantage over other companies. Well done AGL

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Charles
Australia | 07 June 2022

Good customer service, and the situation was resolved promptly.

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TIM
Australia | 07 June 2022

VERY EASY TO DEAL WITH .

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SS
Australia | 07 June 2022

It’s been great so far

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WENDY
Australia | 07 June 2022

The team take the stress out of moving by handling it all for you. Very efficient

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Eleanor Bell
Australia | 07 June 2022

not a bad company digital app is good but not the cheapest in my area

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Paul
Australia | 07 June 2022

No problems so far. It has been a easy transfer.

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Steven
Australia | 07 June 2022

I have not been long time customer, only first month now. I have experienced very good service in signing with AGL as my electricity supplier.

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Beverley
Australia | 07 June 2022

Wonderful service-we shifted to an island-no worries AGL were right on the ball. We have not had solar panels in our original house, but with the AGL AP we are able to see up to date that the system is working & how our bill is going - magic! Extremely happy thank you.

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ALFRED BJ
Australia | 07 June 2022

When we rang AGL, The staff was very helpful and offers us Senior plan

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Brett
Australia | 07 June 2022

I was able to increase change my Bill smoothing. Then arrange a refund. Your rates are the cheapest anywhere.

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Aroop
Australia | 07 June 2022

Very good customer service.

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