AGL Energy

699 Bourke Street, 3008, Docklands, AU
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3.50
Based on 873 Reviews

5

45.36%

4

11.91%

3

5.73%

2

5.50%

1

31.50%
About AGL Energy

AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological. We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia. We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.

Contact Info

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Rod Buckley
Australia | 07 June 2022

The Customer Service person was able to solve my problem very quickly and was extremely helpful with her advice.

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JACQUALINE
Australia | 07 June 2022

I switched to AGL around five years ago and haven't looked back since. Professional, good prices, great service. Never had a problem. Highly recommend them!

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Alison
Australia | 07 June 2022

Prompt response when calling. Very helpful staff to sort out difficulties in connecting.

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Charles
Australia | 07 June 2022

Initially we had a few problems redeeming 1000 dollars from my in credit power bill but with combined help from 3 helpful agl staff members the problem was easily fixed

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Mohamed El
Australia | 07 June 2022

I have been a customer of AGL for more than 8years and find them excellent and competitive for my power and gas. Recently I got my mobile service transferred and have no problem. I find you get what you pay for. I recommend them as a helpful ,reliable and honest company.

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Daphne
Australia | 07 June 2022

No Problems , good to work with

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customer
Australia | 07 June 2022

I am not happy that AGL can raise their prices but lower their solar feed in tariff. W hen I first signed up with AGL I was getting 20c a kilowatt then it dropped to 15c a kilowatt and now I receive 12c a kilowatt so while you raise your prices I loose by decreases in feed in tariffs. It is NOT right and something should be done about it. Thank you

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MERv
Australia | 07 June 2022

easy and simple to sign up

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jenny cullen
Australia | 07 June 2022

I just updated my plan with AGL and am pleased and AGL was most helpful. it also means at this time of soaring energy prices I am saving money.

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customer
Australia | 07 June 2022

Low tariff as we are pensioners Bit worried about the cold months starting now

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Phillip
Australia | 07 June 2022

Please follow other companies leads by bringing your call centres back to Australia. It gives Aussies jobs and you can talk to people who are familiar with the Australian electric landscape.

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John
Australia | 07 June 2022

Been with AGL since the merge with Click. No problems so far . Hope it stays that way..

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Gary
Australia | 07 June 2022

Explanation was very good , service over the phone was great and friendly

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Emma
Australia | 07 June 2022

My bills have been low ever since we had the metre changed to a smart metre

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STEPHEN W
Australia | 07 June 2022

A notice to turn the main switch off at the meter position would have made it seamless to get the electricity on. The result was quick in the end. The longest part is going thru the auto directing system

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Lois
Australia | 07 June 2022

My previous electricity retailer’s rates were about to skyrocket so I changed to AGL and also decided to change to AGL for internet and mobile accounts too. So glad I did!

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JY
Australia | 07 June 2022

I have an AGL account for electricity & gas. After acquiring another property I also connected with AGL for electricity, with an existing account the connection was trouble free, incidentally it was pleasing to speak to some one in Australia

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Janet
Australia | 07 June 2022

Agl turned off the power in the wrong house. We are waiting to be connected again. Must say only blip we have had with them over a number of years.

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Jillian
Australia | 07 June 2022

I no longer receive emailed receipts have rung a number of times but still no answer - not good enough

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KATHY
Australia | 07 June 2022

I am happy with AGL

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