Ordered 2 weeks ago and still not received my order, received generic email saying it was delayed but no more info. When I contacted them was made to feel like I was inconveniencing them for even asking! The delivery company don’t give a time slot so you have to wait in all day and they won’t leave delivery as need a signature, so another 3 day wait to get a redelivery. Wish I ordered somewhere else as it’s delayed my project by over a week.

All good. Product arrived as described.

Very prompt dispatch. Paint packaged very securely. Quick ordering service and prompt e-mail confirmation. Wouldn't hesitate to use again and will recommend to friends.

Ordered off this company in glengormley on the 2nd of January, took the money and I never received my order. Got in touch with them and they said my order was being packed and despatched and still never received it, tracking never updated so but careful in what you buy off this company.

Ordered a set of tables online only to receive an email on 4 Jan apologising that due to a “glitch” the tables were not actually available and a refund would be arranged “promptly”. It is now 10 Jan and still not received any communication from “the accounts department” to confirm this has been put in place. In response to my numerous emails have only received replies saying refunds take time, which is a direct contradiction to the promise of a prompt refund. Cannot reach anyone by phone. Customer service is dire and would not recommend ordering anything unless you want the money to be taken immediately and risk not getting the items or your refund. Very unimpressed. Will be taking further action if nothing received in next 48 hours.

Unfortunately my order was damaged on delivery, but I must say the customer service was great. They didn't have anymore items in stock so gave me a 50% refund. Would but again from them.

Not received my order, no tracking information either despite it stating the shipment has been dispatched.

It really is regrettable to leave a negative review, however, I must say, their communication was dire. They were late on sending my items despite delivery costing £10 and they still failed to deliver on-time. I emailed them many times and only received generic responses back. I’ve requested a full refund a week ago yet I still have not heard back. Overall, I would not recommend and would highly suggest shopping elsewhere.

I’ve never left a review before but the quality of my product (a mirror) was so bad I feel I should warn potential customers. It was an ex display model but I didn’t expect superglue all over the mirrors and frames. Customer service just blamed their suppliers. Avoid!…. This is an update after reading their reply. Not only was your product poor your smart ass reply shows how wonderfully professional your company is and I’m glad you’ve shown your lack of consideration for customers you’ve tried to rip off. Do not purchase from these rude flippant con artists. Avoid purchasing anything from this company

The company communicated with me immediately when my canvas was out of stock and gave an offer of refund and an expected date when new stock would be arriving. I decided to wait and again they emailed as soon as back in stock and dispatched.

Super quick delivery lovely cushions,kind Regards.

Absolutely awful. Took my money and then told me it was out of stock. Almost two weeks and still no refund. Should not advertise things they don't have to sell. Plus no response to my email. Shocking way to do business

I ordered side tables from you money taken out my bank on the 17 November I have heard absolutely nothing from you I am down £174.94 I look forward to a response if none is forth coming I will be taking this matter further. Margaret Anderson

I had brilliant customer service and am very pleased with paint and pricing.

Absolutely worst company I have ever dealt with and the first time I've felt compelled to write a review. I bought 2 cushions online of which the money was taken from my account immediately. A few days later, I was emailed to say that there had been a computer error and the cushions were out of stock so I would be given a refund. Ok, not a problem. I asked when I would be receiving my refund and they said it would take 3-5 days for the bank to clear the funds. The email was sent on the 7th November; it is now the 21st. After a few emails of me chasing this up, it has now been a week of complete radio silence. I have lost £75. If this is how people run a company, they really shouldn't be in business. This is obviously a scam. I have now raised a dispute with my bank as I have had £75 stolen, in essence. Avoid like the plague.

Ordered paper no problems happy...ordered more ..still waiting a week later!! Not happy

Thanks for fantastic service ,love my sideboard,speedy delivery Many thanks

Good follow up...even although the product was delayed

Took to long to come was fed up waiting. Order the paint and it came sooner also wat I paid for postage was a lot tin of paint was just about the same

Quick service