Company are now disputing my refund with the bank even though they haven’t even sent my order. Do not buy from them. The response below is false, they have not agreed my refund and are continuing to dispute it.

Found website by chance and so glad I did ! Purchased 4 Figurines which were beautiful and well worth the money so ordered 5th one so happy !! Fast Delivery and Customer service was great kept me informed until delivery I shall certainly be returning Thankyou

Beautiful mirror extremely well packed and arrived on time 5 stars

Tray is gorgeous and well packed, delivery takes a longer than originally stated 5-7 days so i took a start off for that, it would have been 5 stars otherwise , they did keep me updated tho so i knew it was on its way eventually

I ordered 2 large jars beginning of July. No response queried several times and tried to call no one picking up the phone. Finally got through was promised items would arrive following week, again nothing. I then cancelled my order as email stated items had not been processed let alone shipped. After looking at reviews I don't think I will be getting my requested refund. APPAULING SERVICE. DO NOT USE THIS COMPANY.

Poor information and then said couldn’t do a refund or even reply to an email. Won’t be buying from again.

Ordered a cabinet damaged on arrival, poor packaging, second atempt damaged worse than the first, again returned over 2 weeks and still no refund into my bank for this item, sent over 4 emails last reply was a week ago saying will chase this up, very disappointed

Paint ordered 8th July. Advised 11th July out of stock. I requested refund & despite a few email replies assuring me it would be processed,still no refund. I will raise a payment dispute via my bank. Very poor service, would never use again & puts you off using other small businesses.

I ordered a number of paint samples from Decor Interiors. After hearing nothing from them for a week or more I contacted them to find out when the items were going to be delivered. It appears that a number of the samples I had ordered were out of stock but they hadn't contacted me to inform me of this. They arranged to give a refund. That was over a week ago and no refund has yet been received so I am now having to chase them again. Really poor service. I won't be using this company again.

Excellent customer service. I had ordered a wine rack, and initially there was a delay with shipment. However, after contacting company, it was all rectified, and was done in a friendly, professional manner. Very pleased with my wine rack, and would have no hesitation in recommending this company. Special thanks to Daryl, who was brilliant, and kept me informed of order progress.

Absolutely shocking delivery service. I ordered on the 9th July. I have had to continually chase for delivery. It was collected by the courier on the 16th July and I was assured I would receive it by the 18th, which didn’t happen. Delivery was then scheduled for the 22nd but I was then away for a week. I was informed they would arrange for it to be delivered to a neighbour, this also didn’t happen. So I had to rearrange delivery for when I was back a week later. I was given all the excuses, delay due to sale, bank holiday etc. but none of this really explains why it took a week for the courier to collect and the almost another week to deliver. You are advertising 2-4 working days for delivery but this is a complete lie. I had some days planned to be off work to get the painting done and I have now missed every opportunity I had to get it done. The children are now off for the holidays so I am now not able to get the painting done. I will never use this company again and will order direct from Frenchic next time, their customer service and delivery is amazing.

Shocking service ! I ordered a sample over 2 weeks ago and I’m still waiting and my painter is coming on Monday I’m not happy at all with their service 😢

Ordered a gift for my parents from here, it arrived well packaged and on time. They loved it. Lots of quirky homeware to choose from! Will buy again from here. Thanks guys.

Appalling service. Avoid at all costs. Ordered a small item on 21/06/24, chased them a week later as no item and no comms. They said there was a delay due to their sale and they would send it the next week under a 48 hour service. A week later and still nothing had arrived. I advised them on Friday 05/07 that if it wasn’t sent by Monday I wanted a refund. On Monday they said there was still a delay and asked if I wanted a refund which I accepted and then purchased the item elsewhere. A few hours later I had a dispatch email from Decor Interiors!?! Such hard work. If they value their customers and their business why not be upfront on their website about delays with dispatching orders? Seems like reputational damage means nothing to them.

Love my ginger jar. Well packaged. Kept informed on delivery date and very good customer service. Got back to me immediately when I had a question on estimated delivery time. . Great price too.

My nest of tables arrived well packaged and on time alongside a faux pot plant I ordered. Both great quality and look beautiful to finish off my living room. Will definitely shop again with this company.

I purchased two Lowry Table Lamps and they are lovely, very pleased with my purchase. Delivery did take longer than expected but they were worth waiting for.

I ordered a decanter on 24/5/23 as a house warming gift. I messaged them after a week as it had not been dispatched. They stated it would be dispatched in a few days. A few days came and went so I contacted them again. They stated it would be dispatched the next week. It appears they never even had this item in stock. They eventually agreed to issue a refund and claimed they were sending the details for a refund to their accounts department. That was over a week ago and despite messaging them for updates they are now not responding. It is now 27th June and i have not been refunded yet. I will be raising a dispute over this payment with my bank. You’d think that after so many bad reviews they would up their game and change how they do business.

Honestly cannot understand this company. Avoid at all costs. My experience similar to others. Ordered 3 tins of paint 31st May, got an email to say they only had 2 in stock and 3rd tin would be 10 day wait. 2 weeks later still hadn't received any tins of paint. Emailed them and they said the 2 tins would be dispatched that day. Days later still nothing, shipping not updated on tracking. Asked for a refund they said no, 2 tins already been dispatched. 17 days after placing the order I received the 2 tins. Opened a dispute with my bank to resolve the issue as this company is clearly incompetent and ran by monkeys. I never write reviews, but feel compelled to tell anyone who'll listen not to buy from this shambolic company. Obviously they're too busy replying to all of their terrible reviews to actually dispatch people's orders

I bought an armchair which I am delighted with, great service and fast shipping abroad. Thank you and I give 5 stars