Waited over 2 weeks for a mirror to arrive. Anytime I email asking for the delivery to be cancelled and a refund to be issued the only reply I get back is a link to a delivery site, where it says there's been a delay. Still waiting on the mirror, or a proper reply to my requests for a refund since the item has not arrived.

Still haven't received my product in over 3 weeks of waiting , then got sent pictures of the chair which is a totally different colour to what I ordered.

If I could rate zero star, I will definitely do it, that is completely scam, company is cheating. DO NOT use this company. I have been chat with your company for a week, they refused to refund, I don’t think you could do it as it is completely a spam, pretended you are selling something, I paid for buying product, your company said I did not place any order, only pay for membership and insist it is non-refundable based on terms and conditions. I reported the spam advertisement on fb from your company.

Order number 25697 - no communication at all, I was told after i chased the order myself that i would receive my order (which was in stock at the time i ordered) by today, not today but by today. Clearly a statement and information that is not correct. The website just says last updated and gives the date of the order. Money was taken from my account immediately though so they are quick to process some things!! Why would you put 3 - 7 days delivery on your system when clearly you cannot meet such a tight deadline. I need you to refund this order so i can purchase from a company who keeps customers informed and doesnt just tell them what they want to here or print delivery time scales that are clearly not going to be met. If you state 3 - 7 days in your advertisement this is the contract customers accept. its now 10 days and whilst you will say well it doesnt count weekends you dont state this on your advert or receipt, you are still in breach as i ordered on the 8th of October 7 days would have been 15th without counting saturday and sunday or the 17th if you now choose to use that as an excuse. If you had of kept me informed of the status of the order maybe i would have considered waiting to make this review. I look forward to your comments

After my decorator had a last minute cancellation and was able to fit my job in before March next year, I jumped at the slot, but had nothing prepared and no wallpaper ordered. I ordered my wallpaper and sadly a day later was emailed to say it was out of stock but Sarah "Who rang me straight away at my request after I replied to her email" and the rest of the team over that working week gave me accurate information about when I would receive my order and on every occasion without fail, either called me back or emailed quickly in response to my emails. My order arrived exactly on the day I was informed it would. I would definitely use Decor interiors again, mainly because of there refreshingly honest and attentive customer service, which is very rare to find these days.

Gorgeous wallpaper , quick delivery and outstanding customer service. I panicked as I needed another roll as i didnt have enough, i rang up and spoke to Sarah she was great, she checked with the supplier to make sure they had the same batch number. Wonderful service, thanku, highly recommend

My purchase was easy and easy to follow. The price was competitive for the same item on different sites. It arrived timely and intact. The only negative would be the cost of postage. For the amount I spent I expected it to be free

Lovely wallpaper, easy to order, good delivery.

Very pleased

Product arrived as detailed in invoice , perfect condition and as described.

SCAM DO NOT ORDER FROM THIS COMPANY! Ordered a floor lamp in the sale and did not receive the item. Received no communication from company as to when the lamp would be sent out. After 2 weeks I chased this up to be told that the lamp had been sent out but the delivery driver had found the lamp to be damaged and therefore it had been returned. The company then informed me that the lamp was out of stock and they would issue a refund. When checking their website the lamp was still showing in stock and was now double the price. When I emailed the company asking if they would resend the lamp out the said that this was an error and had updated their website to show that it was out of stock. 24 hours later the website was showing the lamp back in stock still at the higher price. The company then stopped responding to all emails and no refund was issued. A claim was made through my credit card company to claim back the money.

Delivery time was exceptionally long and no communication to say it would be or why

2 weeks after placing my order it hasn’t been dispatched. I would not recommend this company to anyone. The only communication I’ve received was reply to my email telling me that there was delay and my order will be despatched end of next week. They basically took the money but failed to send product I purchased. I will not shop there again that’s for sure.

I love my tables. Thank you.

Do not use this company. I ordered some furniture paint it never arrived. I chased several times to be told that the courier had disposed of it and they would issued a refund. Several emails and weeks later no refund has been issued. I have raised a dispute with my bank.

The order arrived late . I had not been notified there was a delay until I chased it up . Then as I was away on holiday it was very inconvenient. The delivery company they used were not very good . I requested the delivery be re arranged by a few days.which was completely ignored and my piece of furniture was left on my doorstep unsigned for. In cardboard packaging. I was not very impressed.

Accurate size information, food delivery arrangements

I ordered some stuff should get them in 3-5 days called them after 6 days they told me I have to wait another 5 days that’s ridiculous

Samples ordered easily and were received super quick. Thank you

First rate and rapid service.