Did like when I asked the sell guy about the return policy he gave me only half truth - he did tell me it would’ve a 25% restocking fee . Ex my furniture deliver sun 9-1-19 The dining room set was not durable or sturdy so my sell man say you have 7 days to return . He did not mention and a restocking fee. Now , on the same day of delivery I called the store and say please return my item . I they said it wil $108.00 restocking fee written in the contract. My salesman his bad for not knowing this.

Experience at the Brighton, MI location was great.

I had a horrible experience with gardner white. I was informed that my head and foot board wouldnt arrive until the middle or end of September items on back order. I was to receive a chest dresser and mirror with a night stand. I did not receive my night stand upon delivery. Gardner white did not call me to inform me that the night stand would be on back order, I received notice by the delivery guy. I will never shop at gardner white again. First experience last experience.

Our salesman was great and the store staff was as accomodating as possible. Our salesman, Jerry, helped us pick the best mattress for our needs. We ran into some issues with delivery not happening as expected but it wasn't too much of an inconvenience. The delivery staff did a great job and seemed knowledge about the product as well.

I bought a Cabernet dining table. As soon as they delivered it, I found a scratch on the glass top and also they delivered three different kinds of chairs. It seems like a floor sample but I paid for the new item. I called to inform and they said that the salesperson Ms. Breyonna will call back. It’s third day but no one called me. Now when I am trying to call, it’s connecting me to general voice mail box. I am not happy with this service and want a new set delivered as soon as possible.

i scheduled delivery for saturday morning. i got a notification sunday as i'm out of town that they will deliver my furniture that day. I tried calling back to cancel the delivery, but was only able to leave a message. The next contact i had was a text stating they were 10 minutes away. i wasn't able to respond via text or email and of course no one was home on the holiday weekend to accept delivery. that's poor customer service and caused unnecessary stress while on vacation.

Very thorough and efficient throughout the process!

The Salesman was really friendly and helped me pick out the furniture that I needed for my apartment.

The sales associate guided me in selecting a great bed but didn’t linger when I needed time to myself. The bed is amazing!

Some what satisfied. Sold pieces to my set while in layway!!!!

Great place. Very helpful and got me a great deal on my new bed. Highly recommend

Kickass furniture and service

Enjoyable shopping experience. Jim was very nice and helpful in getting me a deal on everything I was looking for. Bought a beautiful bed & dresser set. Thank you .

Out salesman was very helpful and led us to the gym exact couch we were looking for. Item was delivered the next day as promised. It was raining lightly and the two men who delivered the couch covered it and also laid down a cover to keep floor from getting wet. We were pleased with the whole part of our purchase.

the delivery guy's where great even tho they did not get here till 12:10 am the next day from when we purchased the item at 12:14 pm the day before, with same day del. Our salesman never told us or pointed out that same day was between 4pm and 11pm. plus your order tracker never would show a map and at 12 midnight the order was no longer there.

Poor delivery service

Salesperson was curious and allowed us plenty of time to look around and make our decision without pressure. Installers were great guys and took special care with getting our new furniture in the house. Nice job!!

Sales person was not pushy, let me look around and came back to me several times to see if I needed anything. Helped me find what I was looking for when I was ready. One of the best experiences I have had shopping for furniture.

Our salesperson Didi was very nice and helpful..the process took a little longer than I would've expected and the recliners we purchased are not in stock until next week but all in all a pleasant experience.

The delivery men didn’t try hard enough yo find a way to get my couch into the house. They got through the doorway and just said it wouldn’t fit. From what I was told they are required to do everything they can do try to get the furniture into the house without damaging it. I waited over two and a half hours for delivery. I feel there could have been more attempts to try and get the couch into my condo.