I had been watching GW commercial and liked the sofa. I came into GW and received excellent customer service from employees, Kim and Sean. I will be making future furniture purchases at GW. Keep up the good work!

Clay and Mike were great

Great service

I just bought a beautiful sectional couch I am very happy with purchase and service and delivery.

My item was not available for pickup at the store when promised. The first person I talked to was very unaccommodating, and didn't want to rectify the situation. Just told me "you can pick it up tomorrow" I was planning on leaving early the next morning with the item in my truck, so I explained how that wouldn't work out and was told "Sorry, you can pick it up tomorrow" I talked to the manager, who helped me out with delivering the item to it's final destination one day late.

DO NOT BUY THE DRAKE... the sofa is gorgeous... the specs are nice... i was so excited to get this.. however.. since spending over a grand on this sofa i have a sore tailbone. I know that sounds weird.. i thought it was just something that may have happened so i tested by sitting on a pillow and it went away... i started sitting back on the sofa and it returned.... i tried to call gardner white and they only give 7 days for a return minus 25% restocking fee... it was over 7 days so too bad for me...... never even recieved a return call from gardner white, only kept calling till a manager told me sorry nothing they can do... i saved up for this couch... i dont have a spare 2k laying around so this is a huge blow to have a sofa i cannot sit on... i tried to contact the manufacturer- simon li ,since it was under 30 days and they never answered or returned my call.. 💔😥

Excellent customer service. They answered my needs and the delivery was the very next day!

Customer service rep was very helpful and friendly!

great job!! the guys were awesome

This was a very great experience. Everyone involved was professional and very well-mannered

Boris is top notch and the kindest most receptive salesperson you will ever meet. I will never go to art van or any other store again.

The customer service was excellent. Thank you so much!

I had a great experience with my salesman. He was very attentive. He should get Five stars. However when the chest was delivered the handles were inside?? More men had to return to make it right. I then had to arrange another date to accommodate this situation.

Guys were professional and quick. Happy with delivery and setup of bedroom furniture

Good service

What's your return policy

Our sales rep was awesome! Very helpful & polite.

Ronnie, our salesman was very helpful and went out of his way for us. The delivery men were very efficient and friendly.