I recently received exceptional support from CrazyDomains, specifically from Merchael, in assistance with our cost optimization query. He was prompt, knowledgeable, and addressed our needs efficiently. Highly recommend their service! Case ID: I-18389856.

Very bad experience Services are bad Sales department are scammer Customer support bad behavior Over all 7 days wasted.

thoroughness

Marion was an amazing help to me. Fast and accurate help and I was surprised at how quickly this issue was fixed. Thank you very much for your professionalism. Great customer service.

Vincent did well. Quick and easy. Really should not have to contact support for minor changes but at least support is good.

The assistant was knowledgeable, quick with replies and couldn't do enough. I am always happy with the service of Crazy Domains on their chat support. As this is the most efficient for me working the other side of the world it is absolutely crucial to success to have rapid replies and knowledgeable staff.

Your sales people I believe unnecessary pressure customers into accepting the sale of products that they may not need. This is not the first time that i experienced this behaviour.

I like to use crazy domains because they are available to help via life chat. I am doing the migration of two sites and chat got help from Shweta to understand the process. She explained all I was confused about, sometimes using screen shots. It was very helpful.

customer representative was quick to response and directly answering questions.

My ticket number was I-18357186. The person who assisted me was Jacquiline. She was very helpful with my problem and helped me clear all my issues in one phone call.

The member work carefully and timely to solve my issue. very much appreciated.

Gedeon was very professional, good communicator and helped to fix my website SSL security today.

Very satisfied, fixed all the problems I had with my email, took a while but did not give up and got the job done

CHATY IS AMAZING !!! Chaty was the lovely customer service rep i spoke to who made my life very easy and went above and beyond to help me with a 3rd party app even when it was not her responsibility she totally took the challenge onboard and made it all happen for me !! THIS IS WHAT TRUE CUSTOMER SERVICE IS ALL ABOUT !!! SHE NEEDS TO BE LOOKED AFTER BY MANAGEMENT !! Well done CHATY !! My interaction ID with her is I - 18353135 Thanks again ! i will only re consider renewing my plan with CRAZY DOMAIN because of CHATY

We have problems with DNS records, but Merchael solved them very quickly. Great support! Our Case ID: I-18355290.

Marion was great to deal with when I have a urgent job that needed to be done and I couldn't do it from my mobile phone online. Marion Got the job done in less than 5 minutes. Thanks so much Marion

Issue was resolved on the day. Lovely tech to deal with. Very happy!

Jazzver took the time to explain how to resolve an issue and to show me how to do it rather than just doing it themselves.

Merchael got everything sorted very quickly at Case ID: I-18354436. It was very much appreciated.

An ambiguously worded email from CD left me concerned. I checked with the representative on chat and she confirmed all was now fine. The service on chat was good. The email wording could be improved to make it clearer what the customer is being asked to do.