Channy answered the phone and courteously and professionally handled and resolved a rather urgent technical issue within minutes. Great job. I-18123017

Jazzver was very cool calm and collected and helped to sort out the problem.

jeremiah was great

My experience was great, Geoff knew exactly what to do and helped me out completely. You need more Geoffs.

After using your chat bot and getting connected with one unhelpful agent, I used the chatbot again but this time was connected with Roy who listened to my concern, investigated where I was at and clarified what I didn't understand. Then when confirming back my understanding, he took it a step further and guided me how to shut off certain auto renewals that I was paying for but not using. We even set a date for the next conversation. Crazy domains - give Roy a trainer position because his service levels were as good as I have experienced in any industry. Ibn fact Roy would be great in any company so make sure you look after the guy. Nothing sadder that great staff that are not recognised.

Geoff was a legend and helped with my issue

Hi - This input serves to confirm that Jubile was extremely knowledgeable and quick in sorting the DNS settings in connecting my client's Website to Squarespace hosting platform. I highly recommend CrazyDomains of which I have been a client for many years. Jubile, keep up the good work

Edit: received an apology and my issue was finally resolved but still not a great experience. Registering my domain with Crazy Domains AU should have taken about ten minutes but nothing seemed to work. It took me over three hours trying to get support from their online chat. After several unsuccessful attempts to resolve these issues I gave up on the online chat and rang their 1300 number where again I had to repeatedly explain myself and spent another two hours in frustration getting nowhere. I then found I couldn't log in. When I tried to start a new chat about this I was told that I had to log in. When I couldn't log in the chat was shut down. I now find I have two domains registered when I didn't ask for the second one. The following day, after again using the online chat support I managed to log in but I wouldn't call this a positive experience by any stretch of the imagination.

Justine was very helpful and resolved my problem quickly. As I am a new customer, i had not logged in before and needed help.

Marion was quick and knowledgable. Solved my issue within minutes. Donald

Jane was great, helped very quickly with no problems & sorted my issue very fast.

Channy Looked after us here in Sydney, Australia. He offered me customer service with a clear understanding. A +++

My representative Alexa was knowledgeable

Very responsive

Thanks Jazzver for the awesome support. You helped with what is available and with great set of info. Loved the service.

QAlexa was very helpful and resolve the issue. Great service.

Jacqueline resolved an Outlook problem for me promptly, even though it involved doing some out of scope checks and fixes to my system. Jacqueline was very kind, patient and professional - her solution worked in the same call. CrazyDomains have always resolved my issues promptly and with great customer service - I've been using them for over 10 years.

Another great and easy support session.

The efficiency, understanding and knowledge of my support agent Marion was outstanding. I got what I needed quickly without having any knowledge on the topic.

Understood everything I said..