Fine. Hoping for a bit faster turnaround - from you received the package, until you shipped it on. Best, Uffe

Very easy to order, very fast, and I got it exactly on time.

Fast shipping. Careful packaging

Excellent service

Easy communication, fast shipping!

Very good experience. I started using this service 1 year ago from my country and , until now , I never had any issue.

good service at all the time

Very efficient, friendly and easy

Very slow in response to customer complaints

Uncoordinated, uploaded invoices are not accepted, incomprehensible cost collection, packages are opened without permission, packages are lost and suddenly cannot be found, no communication... all in all, definitely not recommended!

Dear MyUS Customer Service Team, I would like to start by expressing my sincere appreciation for the outstanding services you consistently provide. My experience with MyUS has always been positive, marked by fast and accurate shipping, reflecting your commitment to delivering the best possible service. As the summer season begins in the Gulf region and temperatures rise significantly, I would like to make a suggestion to improve the shipping experience for your customers in the area. Some of the health products that we ship through MyUS are sensitive to heat and may get damaged during transit. In this regard, I noticed that Elite Company offers a cold and heat-protected delivery service in collaboration with iHerb, ensuring product quality is maintained throughout the delivery process. As a MyUS customer, I kindly request the introduction of a similar service that would guarantee the safe delivery of products despite the hot weather conditions. It is important to emphasize that our primary concern as customers is to receive a safe and reliable service, regardless of which company manages MyUS, whether it is Aramex or any other provider. Thank you once again for your continued efforts. I hope you will consider this suggestion, as it would greatly benefit your customers in the region. Kind regards, Abobaker Abdulkarem 339-099 ---

Fast seemless shipping, competitive rates. Your choice of courier.

Excellent service, from pre-shipping till it gets to my door step been using it for years now

One time I ordered a hat which weighs near to nothing. When it arrived in my suite, MyUS marked the weight at close to 20 lbs! Customer Service was a nightmare, and it took me 10 days to get the weight corrected. Another time I ordered a small briefcase for my laptop. When it arrived at MyUS, they looked at the picture on the box, which had a photo of the briefcase, showing what it can carry inside, then claimed that my package contained a used laptop! They asked me to sign waivers and stated that extra charges are needed to ship lithium batteries. Another nightmare trying to clear this.

The packaging

Very good, trusty

Customer service has gone down hill, so many delays, double charged for shipping , errors input on items sent ans postage is even more expensive than going direct now

I do not recommend repackaging with them. Unfortunately, every time I ask for repackaging, the weight increases instead of decreasing. Example: Two shipments weigh 10 pounds with the carton. After repackaging, they weigh 12 pounds. My Premier account is supposed to remove the carton for each shipment and put them together in one carton. This doesn't happen often.

Excellent packaging and great options for couriers. International shipping arrived in great condition. Marked fragile and great care was taken.

Everything was good