DO NOT USE THEM!!!!! when my order arrived to their warehouse they took 2 days just to show up in the website!!! + when I paid for the shipping they took another 2 days to confirm and create tracking number!!! + they write it will takes 2-3 days to arrive to my country via aramix and now it’s already day 4 and still aramix didn’t receive the package from their warehouse!!! And when I contacted the support about why they saying it takes 2-3 days shipping time and now its day 4 ? They simply replied: we are sorry about this and your order will takes 5-10 days via aramix, really? What about the 2-3 days in your website? SCAM, i will do chargeback + waiting 15-17 days just to get my package!! SCAAAM

As always, my package arrived promptly and in great condition. Thank you My US

Tempismo perfetto, esperienza d’acquisto al di sopra delle mie aspettative. Grazie MyUS.com da Sorrento!

You are a great team. The way you check tha package for no damage its a great idea. I will recomend my us to take care of my shipments. Thans you guys for all.

Resilience.

We have been using MYUS for almost nine years now and we always been satisfied with the service.

I had a problem (some of my purchased products were not supposed to enter the kingdom from the courier point of view - germination seeds), the customer services listened to me, they did all their best level to solve my problem, they tried once and twice and more until they got my problem solved. They could just have told me this is the rule, sorry, we can do nothing. Instead, they tried and tried until solving the problem. Thanks Tareq

I’ve been using them since 2020 without any issues. Their customer service is good and I can make plans based on their process and not be disappointed.

Always reliable and at a fair price. Thank you!

Its been over a month and i still dont have my shipment

They are not what they advertise.Take extra payment in different forms eg VAT etc.And they will even try their best to explain why they charge so.Just pathetic. Better Avoid

Vera good experience. Never let me down. Always on time.

Réception d'un colis des Etats-Unis vers la France avec un délai et un prix raisonnable.

I approved all the items - everything had green check - I asked for the items to be shipped. And one was somehow still held back (but wasn't in the confirmation/holding list!!). So I ended up having to pay ANOTHER shipping for just 1 item. This is the third time this had happened.

This is a good way to get your shipping fast but it’s too expensive it’s like you’re purchasing your products are items twice they charge double the amount for what the products cost. That’s my only reason for not giving a five star rating

THE BEST WAY TO BE EASY

Good packaging, prompt service.

MyUS scams EU customers with advance payment of Duties&Tax. You have to pay the Duties&Tax in advance for goods worth less than €150 and you can no longer deselect it as before. But Myus.com still sends the parcels as ‘Duties&Tax unpaid’, as it says on the DHL label. And you have to pay Duties&Tax again in Europe. And the bad thing is that the ‘Duties&Tax’ you have paid to MyUS are also on the invoice from MyUS and increase the real Duties&Tax you have to pay in Europe, so that the Duties&Tax in Europe or in the country you live, are even higher because everything is charged that is on the invoice. MyUS has only refunded me the amount I paid to MyUS and refuses to refund the amount I actually paid to German customs, which was higher because of MyUS. MyUS tries to explain this with lies, saying that I only pay the tax to MyUS and then the duties in the EU. They don't understand the system because they are stupid. They pretend to do IOSS for the EU, but pocket the money themselves. I will contact the authorities in Florida that EU customers are being cheated. What they are doing is criminal and fraud

DO NOT USE. High shipping fees and incredibly slow customer service times.

Fast and honest